Support Services Associate II
About The Position
Performs the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur. This position is responsible for performing all computer data entry and PC programs, obtaining prior authorizations through Medicaid/Insurance, understanding 3rd party payor guidelines, pre-billing and final billing all payors for services rendered, properly coding A/R payments and manually posting them, and addressing all remittance and following through with resubmissions/corrections. The role also involves reviewing PEF (Patient Encounter Forms) for accuracy, maintaining filing systems, working knowledge of reports and proper way to print them, supply ordering/entry/billing, collecting environmental fees, data entry to create and issue permits and certifications and applications, and reviewing appropriate reports for completeness and accuracy. Use of the Environmental Health Management Information System (EHMIS) is also required. This job has an initial and promotional probationary period of 6 months.
Requirements
- High School Diploma or GED.
- Two (2) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.
- Participated in training and is competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system.
- Must submit to a drug screening test and background check.
Nice To Haves
- Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis.
Responsibilities
- Performs the responsibilities of the SSSA I position.
- Is fully aware of the operating policies and procedures of the work unit.
- Receives instruction or assistance as new and unusual situations may occur.
- Demonstrates the ability to solve routine problems that occur.
- Performs all computer data entry and PC programs.
- Obtains prior authorizations through Medicaid/Insurance.
- Understands 3rd party payor guidelines.
- Pre-bills and final bills all payors for services rendered.
- Properly codes A/R payments and manually posts them.
- Addresses all remittance and follows through with resubmissions/corrections.
- Reviews PEF (Patient Encounter Forms) for accuracy.
- Maintains filing systems.
- Works with reports and knows the proper way to print them.
- Handles supply ordering/entry/billing.
- Collects environmental fees.
- Performs data entry to create and issue permits and certifications and applications.
- Reviews appropriate reports for completeness and accuracy.
- Uses the Environmental Health Management Information System (EHMIS).
Benefits
- Health insurance
- Dental insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
