Counselor II - Community Support Services

Lake County•Waukegan, IL

2d•Hybrid

About The Position

The Counselor II of the Community Support Services program will provide comprehensive support services for adults who suffer from chronic serious mental illness. Provide linkage to community-based resources, support clients in their recovery efforts, and provide them with skills/support to remain in an independent living situation. Complete Lake County Health Department (LCHD) and/or state-based assessments to determine type and intensity of services.

Requirements

Bachelor’s degree in a related field, or Bachelor’s in any field and two (2) years’ experience, or High School diploma or GED and five (5) years’ experience
Requires use of personal vehicle when a LCHD fleet vehicle is not available for case management activities, client appointments, crisis response, community outreach, or other job-related activities.
Must possess a valid driver's license.

Responsibilities

Provides direct services to clients, including case management and outreach. Services are generally provided in the community.
Develops clients’ abilities to problem-solve interpersonal conflicts.
Facilitates with clients and collaborates with the treatment team to develop, review, and update treatment goals.
Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.
Provides an atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner.
Focuses on client empowerment and evidence-based practices in providing treatment, seeking to assist clients to build on strengths in addressing treatment needs.
Provides education and direction to clients, family members and/or significant others.
Organizes and participates in treatment-related clinical conferences and staffing’s on assigned clients.
Reports client progress, behavior problems, or need for medication evaluation to program supervisors/physicians/psychiatrists regularly.
Conducts crisis intervention/evaluation/referral to persons who present themselves at the program.
Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program.
Provides ongoing assessment of client’s progress/growth.
Performs community outreach to clients to enhance engagement with and follow through on treatment plan goals.
Provides linkage/referral, support, and advocacy with other community resources for clients.
Works with clients to secure and maintain entitlements, housing, and other needed services.
Demonstrates/teaches ADLs, when required.