Support Services Assistant-3

WVU Medicine

2d • Onsite

About The Position

The Support Services Assistant may be assigned to a variety of service positions throughout WVUH, including Material Handling Attendant, Equipment Handling Attendant, Housekeeping Assistant, Dietetic Assistant, Support Associate, and Linen Services Attendant. At the beginning of the assigned shift, the employee reports to the Central Transport Department to receive a daily assignment and then reports to the assigned department and position. The employee must accept assignments to any of the listed positions.

Duties depend on the assignment and include supporting the patient care team; transporting patients to and from testing areas and transporting other items throughout the facility; cleaning assigned areas; performing food-service tasks; retrieving, processing, and distributing linen; and receiving, inventorying, stocking, issuing, handling, and distributing supplies, equipment, and instrumentation managed by Materials Management. Work is performed as part of a team to provide service to patients and customers.

This is a 40-hour-per-week, non-exempt position on a day shift scheduled from 7:00 a.m. to 3:30 p.m., with rotating weekends and holidays. The work may take place in noisy, deadline-driven settings and in areas that are hot or wet, and involves cleaning and dishwashing chemicals.

Requirements

• Obtain a valid Food Service Worker Permit (FSWP) from the Monongalia County Health Department before starting, or obtain a temporary permit no later than the first Wednesday of employment and a permanent permit within one month of the start date at the next available class; maintain a valid permit throughout employment.
• Obtain HeartSaver First Aid certification within 30 days of the hire date.
• Have the math skills needed to count, inventory, and convert each/box/case quantities.
• Have excellent communication skills, both by phone and in person.
• Be able to work in a high-stress environment.
• Meet the physical demands of the role, including prolonged walking and standing, lifting and moving items, positioning and lifting patients weighing 50 pounds, lifting up to 60 pounds, pushing or pulling carts or beds weighing up to 200 pounds, pulling a fully loaded meal cart up to 250 pounds, and pushing loaded supply carts weighing more than 600 pounds.
• Possess visual and oral acuity.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Report to the Central Transport Department at the beginning of the assigned shift, receive the daily assignment, and report to the designated department and position.
• Perform duties assigned to the Support Associate role, including supporting the patient care team, attending to specified patient needs, transporting patients to testing and other areas, and transporting items throughout the facility.
• Perform duties assigned to the Housekeeping Assistant role, including cleaning assigned areas using proper procedures while maintaining productivity and cost effectiveness.
• Perform assigned Dietetic Assistant tasks, such as patient tray-line meal assembly, dish room work, utilities including floors and trash, cafeteria service, and cold food production.
• Retrieve soiled linen, process linen, and distribute clean linen.
• Receive, inventory, stock, issue, handle, and distribute supplies, equipment, and instrumentation managed by Materials Management, including maintaining adequate stock for Surgical Services room stock.
• Perform duties assigned to the Equipment Handling Attendant role.
• Work collaboratively to deliver high-quality food and service to patients and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed