Support Services Administration Assistant - Health District Clinic Services Admin - 3

Brazos County•Bryan, TX

10d

About The Position

Performs clerical and other support services for an assigned division of the Brazos County Health District. Duties vary by division and may include processing client information and records, assisting with payments and receipts, greeting and directing the public, supporting health clinics, maintaining appointment charts and databases, preparing reports, and handling correspondence and faxes. The position is non-supervisory and may involve clinic work within or outside city limits, fieldwork, travel, and translation for county personnel.

Requirements

High school diploma or equivalent plus one year of clerical experience, or an equivalent combination of education and experience providing the required knowledge, skills, and abilities.
Computer skills in Word, Excel, PowerPoint, Outlook, and data processing.
Knowledge of basic math, personnel policies and procedures, and standard office practices.
Ability to establish and maintain effective working relationships with county employees, governmental representatives, and the public.
Ability to communicate effectively orally and in writing; operate word-processing and spreadsheet software and standard office equipment; interpret policies, procedures, and medical records; and deal effectively with the public.
Valid Texas Driver’s License.
May be required to speak and write Spanish.

Nice To Haves

Knowledge of the immunization schedule.

Responsibilities

Collect and enter client information; read, validate, and print client records; provide information to clients; collect fees and issue receipts for health services.
Collect fees and issue receipts or invoices for permits, inspections, evaluations, and related services.
Greet the public, answer telephones, take messages, direct callers and visitors to appropriate services, and forward or distribute faxes.
Assist nurses with immunization, tuberculosis, sexually transmitted disease, and adult health clinics.
Assemble charts for daily appointments, prepare information sheets and copies, complete Medicaid billing forms, notify nurses of client visits, and schedule follow-up appointments as needed.
Enter records into databases and scan files into Laserfiche.
Generate client service reminders or notifications of delinquent appointments.
Perform routine administrative and clerical work, including email correspondence, managing faxes and patient records, preparing reports, and taking mail to the assigned drop-off area.
May assist with clinics within or outside city limits and may act as a translator for county personnel.
Comply with the Brazos County Employee Handbook and Personnel Policies and district supplements.