Admin Assistant 3

The University of New Mexico•Albuquerque, NM

About The Position

The University of New Mexico Department of Emergency Medicine is hiring two administrative professionals to provide administrative and operational support for an academic department with patient care, medical education, research, and community service missions. The role supports faculty, clinicians, staff, programs, and departmental leadership in a fast-paced, collaborative environment. Work includes coordinating administrative processes and documentation, supporting operational needs, tracking requests and deadlines, maintaining records, assisting with purchasing and provider credentialing, communicating with internal and external partners, and contributing to workflow improvements and special projects. The position also provides backup and cross-coverage for the administrative shared services team. The position is regular, full-time, non-exempt, and hourly, with a stated pay range of $18.27–$23.50 per hour. It is benefits-eligible and may be eligible for a remote work agreement, including hybrid, in-state, or out-of-state arrangements. Out-of-state arrangements require a term appointment subject to renewals. The role is based in the Health Sciences Center in Albuquerque, New Mexico.

Requirements

  • High school diploma or GED.
  • At least five years of experience directly related to the duties and responsibilities; completed degrees above the minimum education requirement may substitute for experience on a year-for-year basis.
  • Strong attention to detail and accuracy with deadlines, documentation, compliance, and processes.
  • Collaborative mindset, including open communication, information sharing, and support for coworkers.
  • Strong organization and follow-through, including managing multiple requests and deadlines.
  • Clear, responsive, and professional communication with faculty, clinicians, staff, leadership, vendors, and university partners.
  • Adaptability to changing priorities while maintaining accuracy and professionalism.

Nice To Haves

  • Experience with healthcare or provider credentialing, including credentialing or recredentialing, provider onboarding, license or certification tracking, credentialing documentation, and work with healthcare professionals or organizations.
  • Experience with purchasing or procurement, including purchase requests and orders, P-card or departmental purchasing, vendor coordination, reimbursements, invoice processing, and expenditure documentation.
  • Experience coordinating travel, including group travel, in government or academic settings.
  • Knowledge of UNM purchasing and travel policies and experience using LoboWeb.
  • Experience in healthcare, higher education, academic medicine, or another complex administrative environment.

Responsibilities

  • Coordinate administrative processes, documentation, and departmental requests.
  • Support faculty and staff with day-to-day operational needs.
  • Track requests, deadlines, documentation, and follow-up items.
  • Prepare, review, and maintain accurate records.
  • Coordinate purchasing, procurement, reimbursements, and related documentation.
  • Assist with provider credentialing, onboarding, renewals, and required documentation.
  • Communicate with internal departments, vendors, faculty, staff, and external partners.
  • Help identify opportunities to improve administrative workflows.
  • Provide backup and cross-coverage for members of the administrative shared services team.
  • Support special projects and departmental initiatives as priorities evolve.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Tuition remission
  • Dependent education programs
  • Retirement contributions for eligible employees
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