Support Crew (Seasonal)

Alamo Drafthouse • Littleton, CO

13d • Onsite

About The Position

Alamo Drafthouse Cinema’s seasonal Support Crew members, also called Alamo Runners, support theater guests through food and beverage service while upholding hospitality and safety standards. The role helps create a safe, clean, distraction-free, and enjoyable theater environment. Duties include delivering orders, assisting guests and coworkers, maintaining cleanliness and supplies, and supporting venue operations. The position requires availability for nights, weekends, and holidays, and involves working in a loud, sometimes dark, fast-paced setting with substantial standing, walking, stair climbing, and carrying.

Requirements

• Be available to work nights, weekends, and holidays at least three days per week, including at least one weekend day.
• Move cautiously and work collaboratively in a loud, sometimes dark, fast-paced environment.
• Be able to bend, duck, crouch, walk up and down stairs, carry multiple plates or trays, and deliver food while limiting disruptions.
• Be able to lift and carry up to 50 pounds at one time and repeatedly during the entire shift.
• Be able to stand and walk for extended periods throughout the shift.
• Maintain physical stamina and coordination in a fast-paced setting.
• Have reliable transportation.
• Be able to climb stairs.

Nice To Haves

• Prior experience in hospitality or guest services.
• Prior food and beverage safety or handling experience.

Responsibilities

• Maintain and support company safety standards.
• Conduct food quality checks and deliver food and beverage orders to the correct seats using theater floor maps.
• Know the menu and common allergens, and take necessary safety precautions.
• Serve alcohol safely, including checking IDs when delivering drinks and monitoring guest consumption in accordance with local and state regulations.
• Check guest tickets to confirm they are in the correct seats.
• Maintain a cheerful, courteous disposition and communicate efficiently with guests, teammates, Production staff, Greeters, and Managers.
• Anticipate guest needs, monitor notifications for requests, and provide support while limiting disruptions.
• Clean theaters, lobbies, and restrooms; complete assigned opening and closing duties and maintain cleanliness across high-touch areas.
• Help identify guest issues and report them to management.
• Maintain appropriate supply levels, complete prep and side work, and assist with operational tasks as needed.
• Complete tasks efficiently and with urgency, and demonstrate strong teamwork.
• Know and follow Alamo policies, procedures, and safety standards.
• Stay current on local food and beverage compliance regulations, safety courses, and assigned online training.
• Perform other duties as assigned.

Benefits

• Free movies and food.
• Paid time off.
• Competitive pay.
• Flexible scheduling.
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available to full-time and part-time teammates.

What This Job Offers

• Education Level: No Education Listed