Support Cashier - Soma
About The Position
The Support Cashier supports store sales operations through point-of-sale transactions, merchandise handling, stock processing, and stockroom organization. The role receives, stores, and replenishes sales-floor merchandise and may periodically work on the sales floor. Duties may vary by brand. The position supports operational excellence by processing and organizing merchandise, handling receiving documents and transfers, assisting with visual merchandising and pricing changes, maintaining boutique cleanliness, and alerting management to cash supply needs. It also supports a positive customer experience by providing an efficient checkout, following applicable register policies, reinforcing purchase decisions, encouraging add-on sales and gift card purchases, and enrolling clients in the reward program. The Support Cashier promotes inclusive teamwork, seeks feedback and development opportunities, and performs other duties as assigned. Regular attendance and a flexible schedule that includes nights, weekends, and holidays are required. The position may require standing for most of the shift and includes frequent walking and climbing, with occasional lifting up to 50 pounds.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Excellent communication skills.
- Excellent customer service skills.
- Ability to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Ability to work the majority of the shift standing.
- Ability to work quickly and within strict timelines.
- Ability to demonstrate teamwork.
- Regular attendance is essential to ensure adequate coverage.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
Nice To Haves
- Previous stock or cashier experience preferred.
- Exposure to visual merchandising and product placement techniques desired.
Responsibilities
- Process merchandise and ensure items are properly stored, ticketed, and easy to locate for sales-floor replenishment; reorganize merchandise to maximize stock space.
- Ensure new products are properly merchandised and represented in a timely manner.
- Enter receiving documents into the computer system, reconcile invoices to received merchandise as applicable, and complete store-to-store transfers and Locate requests accurately and on time.
- Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
- Participate in pricing changes and markdowns.
- Alert store management to cash supply needs.
- Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
- Assist with boutique cleanliness and organization.
- Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards and a cohesive omnichannel experience.
- Provide a fast and efficient register experience while following policies for payments, coupons, returns, exchanges, security, and other applicable operations.
- Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales.
- Sign up clients for the reward program.
- Promote an inclusive, collaborative approach to problem solving and seek personal development opportunities and feedback.
- Perform other duties as assigned.
- Communicate with customers, Associates, and Management and wear or communicate with a headset.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
