Support Cashier - Soma
About The Position
The Support Cashier supports store sales operations through point-of-sale transactions, merchandise handling, stock processing, and stockroom organization. The role receives, stores, and replenishes sales-floor merchandise and may periodically work on the sales floor. It may be found across multiple brands, and some duties may vary by brand. The position also supports customer service at checkout, boutique cleanliness, visual merchandising, and teamwork. The employer is accepting applications for store-team talent; applying does not necessarily mean a position is currently open. Accommodation is available to applicants with disabilities through the local Store Manager.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years old.
- Excellent communication skills.
- Excellent customer service skills.
- Ability to learn or adapt to company-provided technology.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Ability to work quickly within strict timelines.
- Ability to demonstrate teamwork.
- Communicate with customers, Associates, and Management; wear and communicate using a headset.
- Regular attendance is essential to ensure adequate coverage and meet company objectives.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Must be able to work the majority of the shift standing.
- Ability to meet the stated physical demands: constant walking/standing, occasional lifting up to 50 pounds, and frequent climbing.
Nice To Haves
- Previous stock or cashier experience preferred.
- Exposure to visual merchandising and product placement techniques desired.
Responsibilities
- Process merchandise, ensuring it is stored, ticketed, and organized for sales-floor replenishment; reorganize stock to maximize space.
- Ensure new products are properly merchandised and represented in a timely manner.
- Enter receiving documents into the computer system and reconcile merchandise invoices with received items as applicable.
- Complete store-to-store transfers and Locate requests accurately and promptly.
- Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
- Participate in pricing changes and markdowns.
- Alert store management to cash supply needs.
- Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement, as directed.
- Assist with boutique cleanliness and organization.
- Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
- Provide a fast and efficient register experience while following applicable policies for payments, coupons, returns, exchanges, security, and other operations.
- Reinforce customers’ buying decisions at checkout and achieve add-on goals, including gift card sales.
- Sign clients up for the reward program.
- Promote inclusive, collaborative problem-solving and seek personal development opportunities and feedback.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
