Support Cashier - Soma

Chicos Fas•Alpharetta, GA
•Onsite

About The Position

The Support Cashier supports store sales operations through point-of-sale transactions, merchandise handling, stock processing, and stockroom organization. The role receives, stores, and replenishes sales-floor merchandise and may periodically work on the sales floor. The position may be found across multiple brands, and some duties may vary by brand. The Support Cashier processes and organizes merchandise and receiving documents, assists with transfers, locating requests, pricing changes, markdowns, visual directives, and boutique cleanliness. The role also supports a fast and efficient checkout experience, promotes the company's service standards, reinforces purchases, and signs clients up for the rewards program. Teamwork, inclusive problem solving, and personal development are expected. The position requires regular attendance and a flexible schedule that may include nights, weekends, and holidays. Applicants with disabilities may request accommodation during the application process by contacting the local Store Manager.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Ability to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Must be able to work the majority of the shift standing.
  • Ability to work quickly and within strict timelines.
  • Ability to demonstrate teamwork.
  • Regular attendance is essential to ensure adequate coverage and meet company objectives.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to communicate with customers, Associates, and Management, and to wear and communicate with a headset.

Nice To Haves

  • Previous stock or cashier experience.
  • Exposure to visual merchandising and product placement techniques.

Responsibilities

  • Process and organize merchandise so it is properly stored, ticketed, and readily located for sales-floor replenishment; reorganize stock as needed to maximize stockroom space.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Enter receiving documents into the computer system, reconcile merchandise invoices with items received as applicable, and complete store-to-store transfers and Locate requests accurately and promptly.
  • Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
  • Participate in pricing changes and markdowns.
  • Alert store management to cash supply needs.
  • Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement, as directed.
  • Assist with boutique cleanliness and organization.
  • Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
  • Provide a fast and efficient register experience while following current policies for payments, coupons, returns, exchanges, security, and other applicable operations.
  • Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales.
  • Sign clients up for the rewards program.
  • Promote an inclusive, collaborative approach to problem solving.
  • Seek personal development opportunities and solicit feedback.
  • Perform other duties as assigned.
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