Support Cashier - Soma

Chicos Fas•Peachtree City, GA

About The Position

The Support Cashier supports store sales operations through point-of-sale transactions, merchandise handling, stock processing, and stockroom organization. The role receives, stores, and replenishes sales-floor merchandise and may periodically work on the sales floor. Duties may vary by brand. The position also supports customer service and store operations by providing a fast, efficient register experience, following applicable payment, coupon, return, exchange, and security policies, promoting add-on sales and reward-program signups, and helping maintain boutique cleanliness and organization. The role requires regular attendance and a flexible schedule that includes nights, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Ability to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Ability to work the majority of a shift standing.
  • Ability to work quickly and within strict timelines.
  • Ability to demonstrate teamwork.
  • Ability to communicate with customers, Associates, and Management and wear or communicate with a headset.
  • Regular attendance is essential to provide adequate coverage and meet company objectives.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

  • Previous stock or cashier experience.
  • Exposure to visual merchandising and product placement techniques.

Responsibilities

  • Process, store, ticket, organize, and replenish merchandise for the sales floor; reorganize stock as needed to maximize stockroom space.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Enter receiving documents into the computer system and reconcile merchandise invoices with items received, as applicable.
  • Complete store-to-store transfers and Locate requests accurately and on time.
  • Receive and process visual packet materials, props, and signage; store stockroom hardware, hangers, and sign holders appropriately.
  • Participate in pricing changes and markdowns.
  • Alert store management to cash supply needs.
  • Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
  • Assist with boutique cleanliness and organization.
  • Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards and provide a cohesive omnichannel experience.
  • Provide a fast and efficient register experience while following policies for payments, coupons, returns, exchanges, security, and other applicable operations.
  • Reinforce customers' buying decisions at checkout and achieve add-on goals, including gift card sales.
  • Sign clients up for the reward program.
  • Promote an inclusive, collaborative approach to problem solving and seek development opportunities and feedback.
  • Perform other duties as assigned.
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