Support Associate - Soma

Chicos Fas•Tigard, OR

4d•Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing store operations functions such as merchandise handling, stock processing, and stockroom organization. The role helps ensure merchandise is properly stored, ticketed, located for replenishment, and represented on the sales floor in a timely manner. It also supports the store’s customer experience, visual presentation, cleanliness, and teamwork standards. Duties may vary by brand.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication and customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to company-provided technology.
Ability to work the majority of the shift standing.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Ability to communicate with customers, Associates, and Management and to wear and communicate with a headset.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to walk and stand constantly for 67–100% of an 8-hour shift.
Ability to lift up to 50 pounds occasionally, 1–33% of an 8-hour shift.
Ability to climb frequently, 34–66% of an 8-hour shift.

Nice To Haves

Previous stock or cashier experience.
Exposure to visual merchandising and product placement techniques.

Responsibilities

Process merchandise so items are properly stored, ticketed, and easy to locate for sales-floor replenishment; reorganize merchandise to maximize stock space.
Ensure new products are properly merchandised and represented in a timely manner.
Enter receiving documents into the computer system and reconcile merchandise invoices to items received as applicable.
Complete store-to-store transfers and Locate requests accurately and on time.
Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
Assist with boutique cleanliness and organization.
Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.