Support Associate - Soma

Chicos Fas•Kingwood, TX

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing store operations functions, including merchandise handling, stock processing, and stockroom organization. The role helps ensure products are accurately processed, available for replenishment, and presented in a timely manner, while supporting an excellent omnichannel customer experience and an inclusive, collaborative team environment. Duties may vary by brand.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication and customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to technology provided by the company.
Ability to work the majority of a shift standing and to work quickly within strict timelines.
Ability to demonstrate teamwork.
Ability to communicate with customers, associates, and management and to wear/use a headset.
Regular attendance is essential to provide adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to perform the stated physical demands: constant walking/standing, occasional lifting up to 50 lbs., and frequent climbing.

Nice To Haves

Previous stock or cashier experience preferred.
Exposure to visual merchandising and product placement techniques desired.

Responsibilities

Process merchandise; store, ticket, and organize items so they can be located for sales-floor replenishment, and reorganize merchandise to maximize stock space.
Ensure new products are properly merchandised and represented in a timely manner.
Enter receiving documents into the computer system and reconcile merchandise invoices against items received, as applicable.
Complete store-to-store transfers and Locate requests accurately and on time.
Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, sign holders, and related items.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
Assist with boutique cleanliness and organization.
Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.