Support Associate - White House Black Market

Chico's FAS, Inc.•West Palm Beach, FL

8d•Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing sales operations functions, including merchandise handling, stock processing, and stockroom organization. The role helps ensure products are stored, ticketed, located, replenished, and presented appropriately, and supports store operations, visual merchandising, customer service, and team collaboration. Duties may vary by brand. The position may be applied for at any location, but an opening may not currently be available.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to company-provided technology.
Ability to work the majority of the shift standing.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Ability to communicate with customers, Associates, and Management and to wear and communicate with a headset.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to meet the physical demands of constant walking or standing, occasional lifting up to 50 pounds, and frequent climbing.

Nice To Haves

Previous stock or cashier experience preferred.
Exposure to visual merchandising and product placement techniques desired.

Responsibilities

Process merchandise so items are properly stored, ticketed, and easy to locate for sales-floor replenishment; reorganize merchandise to maximize stock space.
Ensure new products are properly merchandised and represented in a timely manner.
Enter receiving documents into the computer system, reconcile merchandise invoices to items received as applicable, and complete store-to-store transfers and Locate requests accurately and on time.
Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, and sign holders.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
Promote an inclusive and collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.