FT Support Associate

Tory Burch•Glendale, AZ

About The Position

The Support Associate supports front-of-house and back-of-house operations in a fast-paced retail environment with shifting priorities. The role may involve greeting customers, running merchandise, operating the register, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stockroom to support product flow and smooth store operations. The associate works with a retail team focused on welcoming customers and creating memorable experiences. The position requires a flexible schedule to meet business needs, including overnight, evening, holiday, and weekend shifts. Occasional overnight travel may be required. The role involves physical activity, including lifting at least 40 pounds and standing for extended periods.

Requirements

  • One to two years of experience in a high-volume, customer-driven retail environment.
  • Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday, and weekend shifts.
  • Ability to lift at least 40 pounds, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
  • Occasional overnight travel may be required.

Nice To Haves

  • Stock-related experience is a plus.
  • A sense of humor is a plus.

Responsibilities

  • Greet customers and support front-of-house operations.
  • Run merchandise and assist with store operations.
  • Operate the register and answer phones.
  • Understand and execute operational policies and procedures.
  • Pack and unpack shipments.
  • Organize the stockroom to support product flow and smooth store operations.
  • Work collaboratively with the store team to create welcoming, memorable customer experiences.

Benefits

  • Competitive pay and rewards for high performance.
  • Benefits supporting mental and physical health, financial security, and overall wellness.
  • Employee discount and access to exclusive special offers.
  • Retail Excellence Programs in Styling, Coaching, and Brand Ambassador, along with support from Retail Leaders.
  • Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
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