FT Support Associate

Tory Burch•Glendale, AZ

About The Position

The Support Associate supports front-of-house and back-of-house store operations in a fast-paced environment with changing priorities. The role may involve greeting customers, running items, operating the cash register, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stock room to support product flow and smooth store operations. Support Associates work collaboratively with the store team to deliver excellent customer experiences and retail service.

Requirements

  • One to two years of experience in a high-volume, customer-driven retail environment.
  • Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekends.
  • Ability to lift at least 40 pounds and carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Nice To Haves

  • Stock-related experience is a plus.
  • Occasional overnight travel may be required.
  • A sense of humor is a plus.

Responsibilities

  • Act as a greeter and assist with customer-facing store needs.
  • Run items and support sales-floor operations.
  • Operate the cash register.
  • Answer phones.
  • Understand and execute operational policies and procedures.
  • Pack and unpack shipments.
  • Organize the stock room to support product flow and smooth store operations.

Benefits

  • Competitive pay and rewards for high performance.
  • Benefits intended to support mental and physical health, financial security, and wellness.
  • Employee discount and access to exclusive special offers.
  • Retail Excellence Programs in styling, coaching, and brand ambassadorship, with support from Retail Leaders.
  • Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
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