Supply Systems Analyst

Defense Logistics Agency • Tobyhanna, PA

1d

About The Position

The Supply Systems Analyst supports automated supply systems by responding to trouble calls, resolving local issues, escalating issues to help desks, maintaining start and recovery procedures and diagnostic aids, and tracking system downtime. The role analyzes system performance, conducts interviews, participates in system functional and critical design reviews, orients personnel to new proposals, procedures, and software, and runs pilot tests to evaluate impacts before system changes are implemented.

The analyst reviews and interprets directives and regulations, assesses their effects on current systems, recommends changes and improvements, and keeps the Surveillance Lead informed of required actions. The position maintains and monitors MIS location and error tables and related data; generates WMS data queries and formatted reports and charts concerning workload, production, program status, and item analysis; and assists the Accountable Officer with inventory-adjustment research and causative research actions while maintaining WMS tables and parameters.

The role also establishes performance measures, conducts on-site audits, analyzes feedback and statistical data, develops compliance reports, performs follow-ups, and prepares detailed findings with conclusions and recommendations. The analyst compiles data, prepares special studies, and produces internal and external reports evaluating program status, effectiveness, and item analysis as required. The position is GS-11 and requires one year of qualifying specialized experience, qualifying graduate education, or an allowed combination. It is subject to suitability and security requirements, including Non-Critical Sensitive with Secret Access, and DLA drug-testing policies.

Requirements

• Must be a U.S. citizen.
• One year of specialized experience directly related to the position; for GS-11, experience equivalent to GS-09 or equivalent in federal service, the military, or the private sector.
• Specialized experience includes troubleshooting and resolving automated supply-system issues; analyzing system performance and conducting pilot tests; interpreting directives and recommending improvements; maintaining data tables and data integrity; generating queries and reports; assisting with inventory adjustments and causative research; and establishing performance measures, conducting audits, and preparing compliance and findings reports.
• Alternatively, qualify through a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or a related LL.M.; education must be from an appropriately accredited institution.
• A combination of qualifying post-high-school education and experience may be used to meet GS-11 requirements under the stated calculation rules.
• Meet applicable eligibility requirements, including time-in-grade for GS positions, time-after-competitive appointment, minimum qualifications, and other regulatory requirements by the announcement closing date.
• Provide transcripts or other documentation when using education to qualify; transcripts are required as supplemental documentation for education-based qualification.
• Meet suitability or fitness requirements; appointment is subject to a favorable determination where reciprocity cannot be applied.
• Meet security requirements: Non-Critical Sensitive with Secret Access.
• Males born after December 31, 1959, must be registered with Selective Service or exempt.
• Comply with DLA drug-free workplace requirements, including drug testing when applicable.

Responsibilities

• Respond to trouble calls, resolve local issues, escalate other issues to help desks, maintain start and recovery procedures and diagnostic aids, and track system downtime.
• Analyze system performance; conduct interviews; participate in system functional and critical design reviews; orient personnel on new proposals, procedures, and software; and run pilot tests before system changes.
• Review, analyze, and interpret directives and regulations; assess impacts on current systems; recommend changes and improvements; and keep the Surveillance Lead informed of required actions.
• Maintain and monitor MIS location tables, error tables, and related data; generate WMS data queries and prepare formatted reports and charts on workload, production, program status, and item analysis.
• Assist the Accountable Officer with research and analysis of inventory adjustments and causative research actions; maintain WMS tables and parameters.
• Establish performance measures, conduct on-site audits, analyze feedback and statistical data, develop compliance reports, perform follow-ups, and prepare findings reports with conclusions and recommendations.
• Compile data, prepare special studies, and produce internal and external reports evaluating program status, effectiveness, and item analysis.

Benefits

• A comprehensive federal employee benefits package is mentioned; specific benefits depend on position status and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree