Supply Chain Quality Assurance Team Member - Weekends

Lowe's Home Centers•Perris, CA

About The Position

The Supply Chain Quality Assurance Team Member ensures customer orders meet established quality guidelines before delivery. The role inspects products, documents findings, researches inventory and fulfillment issues, monitors shrink, and audits facility processes, shipments, and warehouse cycle schedules. The team member communicates compliance and WMS issues to the FFC Operations Support Supervisor and works with supervisors and associates to correct errors. The position also provides coaching and feedback on quality and safe behaviors, identifies floor safety issues, and performs other quality assurance duties as assigned.

Requirements

High school diploma or GED.
At least 2 years of experience in quality assurance and distribution center operations.
Basic math and reading comprehension skills.
Basic computer skills, including working knowledge of Microsoft Office.
Experience with software applications such as Excel, Access, and WMS.
Experience using troubleshooting processes to resolve problems.

Nice To Haves

Experience managing multiple projects or tasks simultaneously, with a strong ability to prioritize and manage time.

Responsibilities

Inspect products before delivery and document results in accordance with established procedures.
Ensure products meet quality standards and customer expectations.
Research and resolve inventory discrepancies.
Research and resolve cancelled picks, picks on hold, and other applicable issues.
Research and monitor Flatbed Fulfillment Center shrink daily and provide key information to the FFC Operations Support Supervisor.
Communicate compliance issues to the FFC Operations Support Supervisor.
Report WMS issues affecting daily operations and optimization, troubleshoot them, and support timely resolution.
Audit facility processes, record inaccuracies, and provide information to the FFC Operations Support Supervisor.
Conduct audits on shipments and warehouse cycle schedules.
Work with supervisors and associates to correct errors.
Provide team members with coaching and feedback related to quality performance and safe behaviors.
Identify floor safety issues and notify the appropriate party for resolution when necessary.
Perform other quality assurance duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and broad discount platform.
Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, subject to eligibility.
Wellness programs for eligible associates.
Learning and development opportunities.