Supply Chain Quality Assurance Team Member - Weekends

Lowe's Companies, Inc.•Perris, CA

9d•$25 - $32

About The Position

The Supply Chain Quality Assurance Team Member ensures customer orders meet quality guidelines and customer expectations before delivery. The role inspects products, documents results, investigates inventory and fulfillment discrepancies, monitors facility shrink, and audits shipments, warehouse cycle schedules, and facility processes. It reports compliance and warehouse management system issues, works with supervisors and associates to correct errors, and provides coaching and feedback on quality and safe behaviors. The position also identifies safety issues and performs other quality assurance duties as assigned.

Requirements

High school diploma or GED.
Two years of experience in quality assurance and distribution center operations.
Basic math and reading comprehension skills.
Basic computer skills, including working knowledge of Microsoft Office.
Experience with software applications such as Excel, Access, and WMS.
Experience using troubleshooting processes to resolve problems.

Nice To Haves

Experience managing multiple projects or tasks simultaneously, with a strong ability to prioritize and manage time.

Responsibilities

Inspect products before delivery and document inspection results according to established procedures.
Ensure products meet quality standards and customer expectations.
Research and resolve inventory discrepancies.
Research and resolve cancelled picks, picks on hold, and other applicable issues.
Monitor Flatbed Fulfillment Center shrink daily and provide relevant information to the FFC Operations Support Supervisor.
Communicate compliance issues to the FFC Operations Support Supervisor.
Report warehouse management system issues affecting daily operations and optimization; troubleshoot and support timely resolution.
Audit facility processes, record inaccuracies, and report findings to the FFC Operations Support Supervisor.
Conduct audits on shipments and warehouse cycle schedules.
Work with supervisors and associates to correct errors.
Coach and provide feedback to team members about quality performance and safe behaviors.
Identify floor safety issues and notify the appropriate party for resolution when necessary.
Perform other quality assurance duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and broad discount platform.
Other discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
Wellness programs.
Learning and development opportunities.