Quality Assurance Team Member

Clayton Homes • Morristown, TN

5d

About The Position

The Quality Assurance Coordinator acts as a liaison throughout the production process to ensure compliance with applicable codes and company policies and to support product quality. The role identifies and analyzes service issues, recommends corrective improvements, maintains quality and design documentation, and follows up to ensure that distributed changes are implemented. It also conducts scheduled line inspections and follow-up inspections, supports inspections and reporting, provides training, and keeps facility leaders informed about quality concerns.

Requirements

• High school diploma, GED, or equivalent experience.
• Ability to read and interpret architectural and engineering drawings and specifications.
• Ability to take a proactive approach to quality.
• Working knowledge of facility machines, tools, and equipment.
• Ability to track and report quality issues.
• Ability to communicate efficiently and effectively with team members at all levels within the facility.
• Solid understanding of construction trades, quality practices, codes, and regulations.
• Ability to lift and carry up to 50 pounds.
• Ability to stoop, bend, crouch, crawl, push, and/or pull as required.
• Ability to communicate by phone, email, and in person and exchange accurate information.

Nice To Haves

• Construction industry experience.

Responsibilities

• Identify service issues within the facility, analyze root causes, and recommend improvements or corrections to prevent recurrence.
• Maintain current master copies of documentation, including supplier data, supplier audit reports, DAPIA materials, ECRs, records of changes, and CEF forms.
• Distribute materials such as DAPIA updates, supplier data, and product standards, explaining changes and additions.
• Maintain the online DAPIA and initiate ECRs for proposed changes or modifications to DAPIA designs or floor plans.
• Follow up on paperwork distribution to ensure changes are made in accordance with distributed drawings and specifications.
• Conduct documented, systematic line inspections on a 15-day rotation, covering CCI items, material installation, and testing equipment observations.
• Conduct follow-up inspections of yard work and retesting.
• Routinely update and monitor the QA Administration FTC Database for repetitive issues.
• Escort the IPIA throughout the plant during IPIA inspections.
• Assist with accurate and timely completion of HUD 302, Alternate Construction, and Energy Star reports.
• Provide QA and DAPIA training to team members as needed.
• Keep the QA Administrative training database accurate and up to date.
• Maintain testing certifications and report quality-control and IPIA findings; complete CEF forms as needed.
• Keep the General Manager and Production Manager informed about problem areas and the top three issues.
• Assist with maintaining QA information boards.
• Perform other duties as assigned.

Benefits

• Flexible selection of health, dental, and vision benefits for full-time team members.
• Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Tuition reimbursement.
• Employee Assistance Programs.
• Paid time for volunteering through the Clayton Impact program.
• Physical, nutritional, social, financial, spiritual, and occupational wellness programs available online or in person.
• Opportunities for growth and a culture that supports work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED