About The Position

The Supply Chain Learning & Development (L&D) Supervisor oversees the department’s activities and instructors in training members of the Operations team. The role is open to candidates based remotely anywhere in the US, with a preferred candidate located in Stillwater, Oklahoma. The position is scheduled for the first shift, Monday through Friday, 8:00 a.m. to 5:00 p.m., and may require domestic travel by road, rail, and air up to 85% of the time. The supervisor supports operational and quality training, evaluates training needs and materials, maintains employee training records and database structures, and helps ensure compliance with QMS training and record-retention requirements. The role works with department supervisors and instructors and may deliver training when needed. The position involves working in an office or warehouse environment. It requires lifting up to 25 pounds frequently and up to 50 pounds occasionally, sitting and standing for extended periods, and safely walking, reaching, bending, climbing, pushing, pulling, twisting, squatting, and kneeling. GXO offers competitive compensation and benefits including full health insurance (medical, dental, and vision), a 401(k), life insurance, and disability insurance.

Requirements

  • At least 2 years of relevant work experience.
  • Experience with warehouse management or inventory systems.
  • Ability to adhere to the 7S program.
  • Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety procedures.
  • Ability to travel up to 85%.
  • Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
  • Familiarity with and ability to comply with TSA security procedures.
  • Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally.
  • Ability to sit and stand for extended periods and work in an office or warehouse environment.
  • Ability to safely walk, reach (including above the head), bend, climb, push, pull, twist, squat, and kneel.

Nice To Haves

  • Associate or bachelor’s degree.
  • At least 2 years of experience in a leadership role with supervisory responsibilities.
  • Experience working in an ISO environment.
  • Demonstrated understanding of the Supply Chain Quality Policy and commitment to process excellence through proper, efficient, and accurate use of processes.
  • Effective organizational and leadership skills, including the ability to adapt interpersonal styles and communication methods to new work structures, processes, or cultures.
  • Ability to establish and maintain effective, collaborative work relationships internally and externally.

Responsibilities

  • Maintain Kronos time records for direct reports; attend and audit new-hire classes and follow up with department supervisors regarding customer satisfaction.
  • Handle Quality Management System (QMS) floor training using the Floor Training Tracker.
  • Conduct needs assessments with department supervisors, evaluate training materials, recommend improvements, and serve as a training instructor when necessary.
  • Generate special reports from the Employee Training Database and timekeeping system.
  • Organize and execute processes for maintaining, filing, and storing training records; enter paper records into the electronic database to ensure compliance with the Records Retention Matrix.
  • Generate and distribute required training rosters and sign-off sheets to support QMS training compliance.
  • Organize and maintain the supporting structure in the Employee Training Database, including employees, roles, and associated QMS training requirements.
  • Travel domestically by road, rail, and air as required, in accordance with company travel and expense requirements.

Benefits

  • Full health insurance, including medical, dental, and vision coverage.
  • 401(k).
  • Life insurance.
  • Disability insurance.
  • Competitive compensation.
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