Supply Chain Coordinator (St. Mary)

Ochsner Health•Shreveport, LA

10d•Onsite

About The Position

The Supply Chain Coordinator supports materials management through customer service, issue resolution, and problem solving. The role ensures supplies are efficiently received, inventoried, and delivered; generates monthly reports; communicates with internal and external customers; and resolves errors. The position also supports compliance with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program and Standards of Conduct. It is based in a healthcare setting, where there may be exposure to blood, body fluids, tissue, communicable diseases, hazardous medications, and hazardous waste. The job requires very heavy physical work, including occasionally exerting more than 100 pounds of force, frequently more than 50 pounds, and constantly more than 20 pounds to move objects.

Requirements

High school diploma or equivalent.
Work experience in an inventory management or distribution role.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally.
Strong interpersonal skills.
Ability to travel throughout and between facilities and work a flexible schedule, including 24/7 availability, weekends, holidays, and on-call availability.
Forklift certification is required within 30 days of hire only for employees working at the Warehouse District Row location.

Nice To Haves

Associate degree.
Work experience in a healthcare supply chain role.
Supply Chain or Inventory Management certifications.

Responsibilities

Monitor the customer service email account and phone line to maintain internal and external customer service levels.
Generate and analyze monthly productivity and supply chain reports to improve department efficiency and effectiveness.
Ensure inventory and purchase orders are accurately received, issued, and returned.
Train new employees on receiving and central supply duties and responsibilities.
Resolve errors involving receipts, customer orders, and par levels.
Work to improve supply chain processes, metrics, and customer satisfaction.
Identify and address internal and external customer needs.
Perform other related duties as required.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance-related concerns.