Intelisys: Supplier Business Manager

ScanSource • Greenville, SC

12d

About The Position

The Supplier Business Manager manages relationships and drives results with assigned suppliers in the Intelisys portfolio. This role is a primary point of contact for assigned suppliers and works closely with Sales, Support, Marketing, and supplier representatives to support positive working relationships and business growth.

The role develops supplier and category expertise, shapes category strategy, maximizes supplier profitability, and manages supplier business plans, programs, and performance. It also coordinates supplier relationships and processes throughout the supplier lifecycle, including onboarding, business reviews, forecasting, bonus tracking, and communications about promotions and incentives.

The Supplier Business Manager supports supplier participation in Intelisys events, serves as a liaison with Legal on supplier agreements and commission schedules, and answers basic questions about supplier compensation structures. The position has direct supervision from a Director or SVP of Supplier Services and works regularly with suppliers, Sales, Support, Commissions/Finance, Marketing, Sales Partners, and executives.

Requirements

• College degree in a business- or communications-related program, or equivalent work experience.
• At least 3 years of technology sales or marketing experience, or similar corporate work experience.
• Strong verbal and written communication skills and effective public speaking skills.
• Experience managing projects and business relationships.
• Excellent organizational, follow-up, and time-management skills.
• Ability to assimilate, summarize, and relay relevant information effectively.
• Ability to make independent judgment calls based on procedures and policies.
• Ability to solve problems using knowledge of internal practices and precedents.
• Ability to work cooperatively on a team and perform assignments autonomously.
• Superior proficiency in computer usage, the Internet, and Microsoft Office applications.
• Ability to learn industry-specific software programs.
• A significant level of trust and diplomacy, along with courtesy and tact.
• Ability to motivate and influence others and foster sound relationships.

Responsibilities

• Develop expertise in assigned suppliers, their technology stacks, and the supplier landscape; shape category strategy and recommend suppliers for onboarding.
• Maximize profitability for assigned suppliers by communicating, tracking, and creating programs around available supplier bonuses.
• Serve as an escalation point for supplier-related issues.
• Create, execute, and monitor assigned supplier business plans.
• Secure supplier funding for Intelisys strategic go-to-market initiatives and maintain strong relationships with assigned suppliers.
• Understand the competitive landscape and master agent channel value proposition; monitor supplier pipeline, recruiting, and performance goals.
• Manage supplier relationships throughout the supplier lifecycle, including onboarding, and serve as a primary liaison between suppliers and Intelisys teams.
• Manage processes associated with assigned suppliers and support supplier services programs, business reviews, bonus tracking, and forecasting.
• Establish recurring supplier calls to review performance, market share, and feedback on programs, solutions, and promotions.
• Oversee distribution of supplier promotions, announcements, and incentives.
• Participate in supplier meetings, advisory councils, and tradeshows, as applicable.
• Coordinate supplier involvement in Intelisys events, including supplier selection, collection of materials or assets, and participation; attend events as the Supplier Management representative and engage with suppliers and Sales Partners.
• Understand assigned supplier agreements and contracts and liaise with suppliers and the Legal Team on contract- and commission-related matters.
• Understand commission schedules, answer basic questions about compensation structures, and coordinate with Legal to create or modify commission schedules.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• 401(k) plan with matching provision
• 128 hours of paid time off per calendar year, prorated based on hire date, outside California
• In California, paid time off accrues each pay period at a rate totaling 128 hours annually
• Eight paid company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level