Supplier Business Development Manager (US) - NYC

Nivoda•New York, NY

1d•Hybrid

About The Position

Nivoda is a global B2B diamond and gemstone marketplace connecting jewelry retailers with suppliers. The Supplier Business Development Manager will grow and manage the supplier base for Nivoda’s marketplace, building trusted partnerships, optimizing supplier performance, and aligning supplier products with market demand. The role owns supplier relationships from onboarding through ongoing development and serves as a primary point of contact and local representative for Nivoda. The position involves regular in-person meetings with current and prospective suppliers in New York City, alongside remote relationship management. The manager will help suppliers improve product offerings, pricing, availability, quality, and sales performance, while coordinating with internal teams to support suppliers and deliver a strong buyer experience.

Requirements

At least 8 years of experience in sales, business development, or account management in the wholesale diamond or jewelry industry.
Commercial acumen, a strategic mindset, and experience negotiating with suppliers.
Confidence building relationships with business owners and decision-makers who are time-poor and skeptical of vendor sales pitches.
Comfort and confidence using digital tools in day-to-day work.
Self-starter able to work through ambiguity, establish structure, and create momentum as the first person on the ground.
Data-driven approach to account management, using CRM and platform data to prioritize time and conversations.
Excellent communication skills and credibility with senior stakeholders and small business owners.

Nice To Haves

Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics.
Proven track record of driving revenue growth through partner or supplier relationships.
Experience at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture.

Responsibilities

Identify and onboard high-quality suppliers that meet category standards.
Hold in-person and virtual meetings to explain the marketplace value proposition and encourage supplier engagement.
Build consultative supplier relationships and act as the day-to-day contact for growth, performance, and issue resolution.
Support supplier needs and coordinate or escalate issues with technology, operations, and customer support teams.
Analyze supplier data to identify growth opportunities and provide actionable feedback on product selection, pricing, availability, and quality.
Help suppliers meet revenue targets by optimizing product assortment, pricing strategies, and inventory levels.
Promote express stock and fast-delivery initiatives to improve conversion and buyer satisfaction.
Work with suppliers to maintain quality standards and reduce return rates and customer complaints through ongoing monitoring and guidance.
Collaborate with category management, product, operations, and product marketing teams on category objectives, supplier priorities, and buyer engagement.
Support the development and delivery of supplier training on product listing optimization, quality control, and performance improvement.

Benefits

Medical benefits through United Healthcare.
Dental and vision benefits through Guardian Life.
401(k) benefit through Guideline Inc.
Opportunities for growth and learning.
Unlimited holiday allowance.
Opportunity to join and contribute to the company during its expansion phase.
Vibrant company culture.
Dynamic working environment in a rapidly growing company.
Low-hierarchy work environment.
Intellectually challenging work with an opportunity to contribute to Nivoda’s success and scalability.