Manager, Supplier & Business Partner Master Data

Vertiv•Westerville, OH

About The Position

The Manager, Supplier & Business Partner Master Data, Global Procurement, leads the global supplier maintenance function and team responsible for accurate, complete, and timely supplier and business partner master data. The role establishes governance, standards, controls, and service levels for supplier onboarding, updates, validation, and lifecycle maintenance. The manager partners with Procurement, Finance, Information Technology, Compliance, and regional teams to strengthen data quality, reduce risk, improve the supplier experience, and enable efficient Source-to-Pay execution. The role also leads process improvements and automation, supports Source-to-Pay initiatives and system deployments, and provides executive reporting and recommendations on service performance, data quality, compliance, risks, issue resolution, and continuous-improvement priorities. The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute its Strategic Priorities. Vertiv’s core principles are Safety, Integrity, Respect, Teamwork, and Inclusion. Its strategic priorities are High-Performance Culture, Customer Focus, Operational Excellence, Innovation, and Financial Strength. Vertiv’s stated behaviors include taking ownership, acting with urgency, fostering a customer-first mindset, thinking big and executing, leading by example, driving continuous improvement, learning and seeking development, and promoting transparent and open communication. Vertiv is an equal opportunity/affirmative action employer. Applicants must be legally authorized to work in the United States; sponsorship will not be provided. The company states that it employs around 34,000 people and does business in more than 130 countries.

Requirements

Bachelor’s degree in Supply Chain, Procurement, Finance, Information Systems, Business, or a related field.
5–10 years of progressive experience in procurement operations, supplier master data, business partner data, Source-to-Pay, shared services, or related disciplines within a global organization.
Proven experience leading teams responsible for high-volume transactional operations, data maintenance, governance, or service delivery.
Strong knowledge of supplier onboarding, master data lifecycle management, data quality, approval workflows, internal controls, and audit requirements.
Ability to identify control gaps, analyze root causes, resolve complex data issues, and implement sustainable process improvements.
Experience defining service levels, performance indicators, operational dashboards, workload management, and escalation processes.
Strong understanding of supplier, tax, banking, compliance, and information-security data requirements across global operations.
Excellent communication, stakeholder management, change leadership, and collaboration skills across cultures, functions, and organizational levels.
Ability to lead through ambiguity, balance service, control, and business priorities, and drive accountability in a fast-paced global environment.
Must be legally authorized to work in the United States; sponsorship is not available.

Nice To Haves

Master’s degree preferred.
Familiarity with supplier portals, workflow tools, reporting, and automation preferred.
Professional certification in procurement, supply chain, data management, process improvement, or project management preferred.

Responsibilities

Define and lead the global supplier and business partner master data strategy, governance, standards, controls, and operating model.
Lead, coach, and develop the Supplier Maintenance team, setting priorities, accountabilities, service expectations, and development plans.
Own end-to-end supplier and business partner onboarding, creation, modification, validation, extension, blocking, and deactivation processes.
Ensure master data is accurate, complete, timely, and compliant with procurement, finance, tax, banking, information security, and regulatory requirements.
Establish approval workflows, segregation-of-duties controls, documentation standards, audit trails, and exception-management processes to reduce fraud and compliance risk.
Partner with Procurement, Finance, Information Technology, Compliance, and regional stakeholders to resolve data issues and align requirements across systems and geographies.
Define service levels, performance indicators, review cadences, workload visibility, and escalation mechanisms to improve responsiveness and accountability.
Drive data-quality monitoring, duplicate prevention, remediation, standardization, and periodic cleansing across supplier and business partner records.
Lead process improvements and automation to simplify supplier maintenance, reduce manual effort and cycle time, and improve the internal and supplier experience.
Support Source-to-Pay initiatives, system deployments, integrations, testing, training, and adoption related to supplier and business partner master data.
Provide executive reporting and recommendations on service performance, data quality, compliance, risks, issue resolution, and continuous-improvement priorities.