Master Data Manager

Nordic Naturals•Watsonville, CA

About The Position

Nordic Naturals is seeking a strategic, collaborative, and process-oriented Master Data Manager to administer and operationalize the Company’s enterprise Master Data operating model. Reporting to the Senior Manager, Accounting Operations, this role oversees day-to-day Master Data governance, standards, data quality, lifecycle controls, and continuous improvement across customer, vendor/business partner, material, pricing, hierarchy, and finance data domains. The role connects business data owners, Finance, Information Technology, SAP teams, and other enterprise stakeholders. Business functions remain accountable for data content and business decisions within their domains; the Master Data Manager owns the governance process, workflow discipline, quality framework, documentation, and execution needed to create trusted, consistent, secure, and scalable Master Data. The role facilitates the Data Governance Council led by the Senior Manager, translates approved decisions into action, and supports SAP S/4HANA, automation, analytics, operational excellence, compliance, and future growth. The position translates enterprise Master Data strategy and priorities into practical standards, procedures, controls, implementation plans, and measurable roadmaps. It administers the Data Governance Council’s approved decision rights, priorities, standards, and escalation paths; develops and maintains enterprise data policies and procedures; and owns end-to-end workflows for creating, changing, extending, blocking, and retiring Master Data. The manager governs customer, vendor/business partner, bank, material, pricing, hierarchy, and finance data, including chart of accounts, cost centers, profit centers, internal orders, payment terms, and reason codes. The role establishes data-quality rules, monitoring, dashboards, and remediation processes; partners with business owners and stewards across functions; and works with IT and SAP teams on configurations, integrations, enhancements, workflow automation, testing, releases, user acceptance testing, cutover, and stabilization. The role also leads cross-functional issue resolution, ensures compliance and audit-ready documentation, develops communications and training, reports performance measures, prioritizes continuous improvement, and serves as the primary operational contact for Master Data governance and process questions. Additional responsibilities, projects, and operational support activities may be assigned.

Requirements

Bachelor’s degree in Data Management, Information Systems, Business Administration, Finance, Accounting, Supply Chain, or a related field; an equivalent combination of education and progressively responsible experience may be considered in lieu of a degree.
Five or more years of progressively responsible experience in Master Data management, data governance, ERP-enabled business processes, business systems, Finance operations, Supply Chain operations, or a related field.
Demonstrated experience leading cross-functional governance, process-design, data-quality, or enterprise change initiatives through influence and shared accountability.
Working knowledge of Master Data governance principles, lifecycle management, data ownership and stewardship models, workflow controls, data quality, metadata, and issue remediation.
Strong understanding of internal controls, segregation of duties, security, change management, compliance, documentation, and audit-readiness requirements.
Ability to translate complex business and system requirements into clear policies, procedures, standards, workflows, decision materials, and training.
Strong analytical skills, including the ability to identify root causes, interpret data-quality and process metrics, prioritize risk, and recommend practical solutions.
Proficiency with Microsoft Excel and reporting or data-analysis tools.
Excellent communication, facilitation, stakeholder-management, and conflict-resolution skills, with the ability to build alignment across technical and nontechnical audiences.
Strong organizational and project-management skills, with the ability to manage multiple priorities, maintain disciplined follow-through, and operate effectively in a changing environment.

Nice To Haves

Experience with SAP S/4HANA or a comparable enterprise ERP system; experience with SAP Business Partner, material, customer, vendor, or finance Master Data is strongly preferred.
Experience with workflow, data-quality, or governance tools.
Data-management, governance, project-management, or process-improvement certification such as CDMP, PMP, or Lean Six Sigma; preferred but not required.

Responsibilities

Translate enterprise Master Data strategy, vision, and priorities into standards, procedures, controls, implementation plans, and a measurable roadmap.
Facilitate the Data Governance Council by preparing agendas, decision materials, recommendations, metrics, action registers, and follow-up; administer approved decision rights, priorities, standards, and escalation paths.
Develop, document, maintain, and enforce enterprise data definitions, naming conventions, validation rules, ownership requirements, approval standards, retention expectations, and operating procedures.
Own end-to-end Master Data lifecycle workflows for creating, changing, extending, blocking, and retiring data, including intake, validation, approval, documentation, segregation of duties, change control, and service-level expectations.
Administer governance for customer, vendor/business partner, bank, material, pricing, hierarchy, and finance Master Data, including chart of accounts, cost centers, profit centers, internal orders, payment terms, and reason codes.
Establish data-quality rules, monitoring, dashboards, and remediation processes; address duplicate, incomplete, inconsistent, inaccurate, or noncompliant data and coordinate root-cause corrective actions.
Partner with data owners and stewards across Sales, Supply Chain, Finance, Operations, Procurement, Manufacturing, and other functions; clarify accountability and support timely decisions while preserving business ownership of data content.
Partner with Information Technology and SAP teams on configurations, integrations, enhancements, workflow automation, testing, releases, user acceptance testing, cutover, and stabilization affecting Master Data.
Lead cross-functional investigation and resolution of Master Data issues, manage escalations under the governance model, and identify preventive improvements.
Ensure Master Data activities comply with Company policies, authorization requirements, security standards, internal controls, regulatory expectations, and audit requirements; maintain complete and accurate supporting documentation.
Develop communications, training, process guidance, and adoption support for data owners, stewards, requestors, approvers, and system users.
Define, analyze, and report KPIs including data quality, duplicate reduction, request cycle time, first-time-right processing, issue aging, business satisfaction, and compliance or audit results.
Use metrics and feedback to prioritize automation and process improvements.
Lead through influence across functions and levels, establish shared accountability, support enterprise initiatives, and act as the primary operational contact for Master Data governance and process questions.
Complete additional responsibilities, projects, and operational support activities as assigned.