Manager, Master Data Management

Johnson & Johnson•Raritan, NJ

16h

About The Position

The Manager, Master Data Management is responsible for defining, governing, and maintaining master data assets for Innovative Medicine Quality Management & Digital (IM QM&D). The role ensures accuracy, consistency, integrity, and compliance across business processes and digital platforms, and serves as a bridge between business functions and technology teams. It establishes a governance framework, drives data quality initiatives, and ensures master data supports operational excellence, analytics, regulatory compliance, and business decision-making. The manager leads master data domains including product, suppliers, equipment, organizations, and reference data. The role aligns data standards, processes, and governance practices across functions and geographies to create a trusted source of truth and help business stakeholders maximize the value of IM data assets. The position is based in Raritan, New Jersey, and is posted across multiple countries, including Belgium, Switzerland, and the United States. The stated U.S. base pay range is $105,000 to $181,700.

Requirements

Bachelor's degree or equivalent experience in Information Management, Computer Science, Data Science, Engineering, or a related field.
Proven ability in data management, master data management, data governance, or related disciplines.
Demonstrated experience implementing MDM programs.
Experience handling multifunctional stakeholders in global organizations.
Experience working with data warehouses and cloud data platforms.
Knowledge of master data management platforms such as SAP MDG, Informatica MDM, Reltio, Profisee, or equivalent.
Knowledge of data governance and metadata platforms such as Collibra or Alation.
Knowledge of data quality management and profiling tools.
SQL and data modeling knowledge.
Understanding of data integration, APIs, and cloud platforms.
Knowledge of reporting and visualization tools such as Power BI or Tableau.
Strategic thinking, strong analytical and problem-solving skills, excellent communication and presentation skills, business process understanding, and a continuous improvement attitude.

Nice To Haves

Master's degree.
Coaching.
Compliance management and controls compliance.
Performance measurement.
Process improvement and process optimization.
Quality control, quality standards, and quality validation.
Regulatory compliance.
Researching.
Stakeholder engagement.
Standard Operating Procedure (SOP) experience.

Responsibilities

Define and implement the IM QM&D Master Data Management strategy and roadmap.
Establish and maintain data governance processes, standards, policies, and controls, and define ownership, stewardship, and accountability for master data domains.
Chair governance forums and facilitate decisions on data standards and priorities, aligning with enterprise data governance frameworks across Innovative Medicine.
Monitor and clean datasets, define quality metrics and business rules, and establish data-quality monitoring processes and dashboards.
Lead the identification, remediation, and prevention of master data quality issues; conduct root-cause analysis and drive corrective actions for recurring issues.
Partner with business and technology teams to improve data accuracy, completeness, consistency, and timeliness.
Manage master data throughout its lifecycle, from creation through retirement, including creation, validation, approval, synchronization, and maintenance methods.
Manage reference data and hierarchies across systems and coordinate data cleansing, deduplication, harmonization, and enrichment.
Ensure master data is integrated across enterprise applications and analytical platforms.
Collaborate with business process owners, functional leaders, data stewards, and IT teams to understand requirements and translate business needs into standards and governance solutions.
Drive adoption of data management guidelines through training and organizational change activities, and act as an escalation point for data issues and governance decisions.
Ensure compliance with corporate policies, regulatory requirements, and data privacy standards; support internal and external audits related to data governance and integrity.
Maintain documentation, lineage, metadata, and auditability for key master data assets, and promote applicable industry standards such as DAMA-DMBOK, ISO 8000, GDPR, and GxP.
Identify opportunities for automation and process optimization, evaluate and implement MDM tools and integration workflows, and lead continuous improvement initiatives.
Develop and track metrics demonstrating the effectiveness of master data management capabilities and increased data maturity and business value.
Lead and mentor data stewards, business SMEs, and data management professionals; foster data ownership, accountability, and quality.
Influence senior stakeholders, build alignment across business domains, and drive enterprise-wide adoption of data standards and governance practices.