Specialist, Master Data Management

American Tower

5d

About The Position

American Tower is seeking a Master Data Management Specialist to join its Global Business Services Master Data Management team. The team updates and maintains master data records in Oracle for landlords, suppliers, and other vendors. As a subject matter expert for vendor onboarding and maintenance, the Specialist partners cross-functionally to promote best practices, analyze vendor metrics, and support satisfaction through efficient communication.

The role handles daily onboarding of new vendors and ongoing support for existing vendors, including processing and validating vendor setups and record changes. It maintains the quality, accuracy, and integrity of vendor data through careful review of requests and supporting documentation, compliance checks, due diligence, and fraud-prevention controls. The Specialist also provides responsive service to internal stakeholders and vendors, supports purchase-to-pay operations, and performs other duties as assigned. Approximately 5% travel may be required.

Requirements

• Bachelor’s degree or equivalent work experience required.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Accuracy and attention to detail.
• Ability to work effectively and professionally with different functional groups and employee levels.
• Strong organizational skills and ability to prioritize and accomplish multiple tasks within agreed timeframes in a fast-paced environment.

Nice To Haves

• At least 2 years of vendor relations, customer service, or data management experience preferred.
• Familiarity with vendor management software preferred.
• Proficient knowledge of Excel, PowerPoint, and SharePoint preferred.
• Knowledge of Salesforce and Oracle or a large ERP system preferred.

Responsibilities

• Handle daily activities associated with onboarding new vendors and providing ongoing support to existing vendors.
• Maintain vendor database quality and integrity by entering supplier data accurately and reviewing or approving requests to add vendors.
• Process new vendor setups and changes to banking, tax, legal entity, and address information, including required validations and due diligence reviews.
• Review supporting documentation carefully, perform compliance checks, support fraud-prevention controls, and identify potential risks or fraudulent or incomplete documentation.
• Promptly process requests to add or modify vendor information while ensuring compliance with internal standards and supporting purchase-to-pay operations.
• Provide highly responsive customer service to internal and external customers, including vendors.
• Build relationships with internal stakeholders who rely on a robust supplier pool and provide high-quality service to vendors.
• Understand different vendor types and ensure applicable documentation is obtained and kept up to date.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level