Master Data Manager

Nordic Naturals•Watsonville, CA

3h•$120,000 - $136,000

About The Position

Nordic Naturals is seeking a strategic, collaborative, and process-oriented Master Data Manager to administer and operationalize the Company's enterprise Master Data operating model. Reporting to the Senior Manager, Accounting Operations, this role is responsible for day-to-day Master Data governance, standards, data quality, lifecycle controls, and continuous improvement across customer, vendor/business partner, material, pricing, hierarchy, and finance data domains. The Master Data Manager serves as the central link among business data owners, Finance, Information Technology, SAP teams, and other enterprise stakeholders. Business functions remain accountable for content and business decisions within their domains, while this role owns the governance process, workflow discipline, quality framework, documentation, and execution needed to create trusted, consistent, secure, and scalable Master Data. The role facilitates the Data Governance Council led by the Senior Manager, translates approved decisions into action, and helps ensure Master Data supports SAP S/4HANA, automation, analytics, operational excellence, compliance, and future growth. The role requires a bachelor's degree in a relevant field or an equivalent combination of education and progressively responsible experience, along with at least five years of relevant experience. The position is listed as onsite or remote. The stated salary range is $120,000–$136,000.

Requirements

Bachelor's degree in Data Management, Information Systems, Business Administration, Finance, Accounting, Supply Chain, or a related field; an equivalent combination of education and progressively responsible experience may be considered instead of a degree.
Five or more years of progressively responsible experience in Master Data management, data governance, ERP-enabled business processes, business systems, Finance operations, Supply Chain operations, or a related field.
Demonstrated experience leading cross-functional governance, process-design, data-quality, or enterprise change initiatives through influence and shared accountability.
Working knowledge of Master Data governance principles, lifecycle management, data ownership and stewardship models, workflow controls, data quality, metadata, and issue remediation.
Strong understanding of internal controls, segregation of duties, security, change management, compliance, documentation, and audit-readiness requirements.
Ability to translate complex business and system requirements into clear policies, procedures, standards, workflows, decision materials, and training.
Strong analytical skills, including identifying root causes, interpreting data-quality and process metrics, prioritizing risk, and recommending practical solutions.
Proficiency with Microsoft Excel and reporting or data-analysis tools.
Excellent communication, facilitation, stakeholder-management, and conflict-resolution skills, including the ability to build alignment across technical and nontechnical audiences.
Strong organizational and project-management skills, including the ability to manage multiple priorities, maintain disciplined follow-through, and operate effectively in a changing environment.

Nice To Haves

Experience with SAP S/4HANA or a comparable enterprise ERP system; SAP Business Partner, material, customer, vendor, or finance Master Data experience is strongly preferred.
Experience with workflow, data-quality, or governance tools.
Data-management, governance, project-management, or process-improvement certification, such as CDMP, PMP, or Lean Six Sigma; preferred but not required.

Responsibilities

Translate enterprise Master Data strategy, vision, and priorities into standards, procedures, controls, implementation plans, and a measurable roadmap.
Facilitate the Data Governance Council led by the Senior Manager by preparing agendas, decision materials, recommendations, metrics, action registers, and follow-up; administer approved decision rights, priorities, standards, and escalation paths.
Develop, document, maintain, and enforce enterprise data definitions, naming conventions, validation rules, ownership requirements, approval standards, retention expectations, and operating procedures.
Own end-to-end Master Data lifecycle processes for creating, changing, extending, blocking, and retiring records, including intake, validation, approval, documentation, segregation of duties, change control, and service-level expectations.
Administer governance across customer, vendor/business partner, bank, material, pricing, hierarchy, and finance data, including chart of accounts, cost centers, profit centers, internal orders, payment terms, and reason codes.
Establish data-quality rules, monitoring, dashboards, and remediation processes; prevent and resolve duplicate, incomplete, inconsistent, inaccurate, or noncompliant data and coordinate root-cause corrective actions.
Partner with data owners and stewards across Sales, Supply Chain, Finance, Operations, Procurement, Manufacturing, and other functions to clarify accountability, support timely decisions, and preserve business-owner responsibility for data content.
Partner with Information Technology and SAP teams on configurations, integrations, enhancements, workflow automation, testing, releases, user acceptance testing, cutover, and stabilization affecting Master Data.
Lead cross-functional investigation and resolution of enterprise Master Data issues, manage escalations, and identify preventive improvements that reduce rework, delays, and downstream business impact.
Ensure Master Data activities comply with company policies, authorization requirements, security standards, internal controls, regulatory expectations, and audit requirements; maintain complete and accurate supporting documentation.
Develop communications, training, process guidance, and adoption support for data owners, stewards, requestors, approvers, and system users.
Define, analyze, and report performance indicators, including data quality, duplicate reduction, request cycle time, first-time-right processing, issue aging, business satisfaction, and compliance or audit results; use insights to prioritize automation and process improvements.
Lead through influence across functions and levels, establish shared accountability, support enterprise initiatives, and serve as the primary operational contact for Master Data governance and process questions.
Complete additional responsibilities, projects, and operational support activities as assigned.