Supervisory Social Worker

Veterans Health Administration • Long Beach, CA

1d • Hybrid

About The Position

The Supervisory Social Worker serves the Veterans Health Administration’s Long Beach Health Care System within the Healthcare for Homeless Veterans Grant and Per Diem (GPD) Program. The program provides supportive housing and services through community grants and oversees 205 beds for homeless Veterans. The incumbent supervises GPD Liaisons and supports hiring, orientation, consultation, training, professional development, and performance evaluations while coordinating with VA services and community partners.

The role provides administrative and clinical oversight of GPD services, including program compliance, care coordination, screening and referrals, admissions, inspections, billing, and per diem payments. The supervisor helps ensure Veterans receive timely assessments, service plans, progress reviews, and transition planning. The position also develops program goals, policies, and procedures; supports quality improvement; and maintains effective relationships with Veterans, staff, grantees, stakeholders, and community agencies.

The work schedule is 8:00 a.m. to 4:30 p.m. Ad hoc telework may be available under agency policy and supervisor discretion. This is not a virtual position. Travel is required 25% of the time.

Requirements

• Master’s degree in Social Work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master’s degree.
• Licensed or certified by a state to independently practice social work at the advanced practice level, including an advanced generalist or clinical examination, subject to the stated grandfathering provisions.
• Able to provide supervision for licensure.
• One year of experience equivalent to the GS-11 grade level, demonstrating advanced practice skills and judgment and progressively greater professional competency.
• Experience assessing and documenting behaviors or symptoms of abuse, neglect, exploitation, and/or intimate partner violence; using clinical social work skills; maintaining patient privacy and confidentiality; advocating with community service providers when appropriate; and independently assessing psychosocial functioning and needs.
• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Knowledge of supervisory duties, including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure provision of clinical social work services.
• Ability to provide staff training and development.
• Skill in interpersonal relationships when dealing with employees, team leaders, and managers.
• U.S. citizenship and proficiency in written and spoken English.
• Must pass a pre-employment physical evaluation or examination and meet background/security and other stated conditions of employment.

Nice To Haves

• Comprehensive case management experience, including biopsychosocial assessments, individualized care plans, and ongoing support for Veterans experiencing homelessness.
• Expertise in crisis intervention, suicide risk assessment, trauma-informed care, motivational interviewing, and group facilitation.
• Proficiency in clinical documentation, care coordination, and risk assessment.
• Leadership experience in program oversight, staff supervision, and performance management.
• Experience with quality improvement initiatives, strategic planning, interpreting VA policies, program compliance, and efficient resource use.
• Data-driven decision-making and continuous improvement experience.
• Strong community collaboration and partnership-building skills.
• Experience in change management and promoting professional development.
• Ability to integrate best practices and evidence-based approaches into service delivery.

Responsibilities

• Provide administrative oversight, guidance, and supervision to GPD Liaisons to ensure consistent, high-quality services and care coordination.
• Ensure compliance with VHA directives, GPD policies, The Joint Commission standards, and guidance from the GPD National Program Office.
• Serve as the facility’s primary resource for GPD program information and advise grantees and VHA staff on program requirements and supportive-service practices.
• Provide mentoring, training, technical assistance, and professional development to GPD grantees and assigned staff.
• Review GPD grant and administrative files, clinical documentation, inspection packets, waiver requests, and extension requests for accuracy, completeness, and compliance.
• Oversee workload reporting and ensure accurate use of Decision Support System identifiers and HOMES data for GPD participants and activities.
• Coordinate screening, referrals, admissions, outreach plans, and communications with GPD grantees to support timely access to services.
• Authorize per diem payments and review or approve extensions based on clinical documentation, treatment-plan needs, and applicable policy.
• Provide clinical oversight and care coordination to ensure Veterans receive timely assessments, service plans, progress reviews, and transition planning.
• Establish and monitor per diem billing processes and collaborate with VA and community partners to secure appropriate housing and services.
• Plan, lead, and participate in GPD inspections and compliance reviews, including initial, annual, environmental, food-service, and quarterly reviews, and ensure deficiencies are corrected.
• Develop program goals, policies, and procedures; supervise staff performance; support quality improvement; investigate and escalate concerns; and maintain effective relationships with Veterans, employees, grantees, stakeholders, and community agencies.

Benefits

• Comprehensive federal employee benefits package for eligible employees and their families.
• Selected applicants may qualify for credit toward annual leave accrual based on prior federal work or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior