Supervisory Social Worker

Veterans Health Administration • Roseburg, OR

1d • Onsite

About The Position

The Supervisory Social Worker serves as program manager for the Behavioral Health Interdisciplinary Program (BHIP). The manager develops policies and practices to achieve program goals and monitors program performance. Responsibilities include establishing measurement-based care expectations, tracking data collection and dissemination, and providing feedback to the BHIP team. The incumbent sets expectations for team members, including productivity and RVU targets, encounter-closure standards, evidence-based practice priorities, and clinic-build integrity. The interdisciplinary team includes psychiatrists, psychologists, psychiatric nurse practitioners, social workers, peer support specialists, and indirectly nursing and administrative staff.

The incumbent plans, establishes, and implements policies and procedures; develops individual and group goals and objectives; and monitors, operates, evaluates, coordinates, and oversees assigned staff and program activities. The supervisor ensures staff follow evidence-based intervention models, current VHA directives, JCAHO standards, state licensure standards, and VA-OIG expectations. The position establishes quality-control systems, conducts ongoing reviews and appraisals, and applies data-driven quality-assurance processes to support organizational and program goals. The role may also include direct clinical services.

The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is unavailable and the position is not virtual. This position is eligible for the Education Debt Reduction Program (EDRP), subject to individual eligibility and program approval. EDRP awards may be up to $200,000, with an eligibility period of one to five years. Recruitment/relocation incentives and permanent change of station assistance are not authorized.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
• Must be licensed or certified by a state to independently practice social work at the master's degree level; supervisory social workers must hold advanced-practice licensure or certification and be able to provide supervision for licensure.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills in a specialty area or administration and progressively increasing professional competency and judgment.
• Demonstrated ability to independently organize work, set priorities, and meet multiple deadlines.
• Demonstrated skill in supervisory duties, including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Demonstrated ability to ensure supervised social workers provide clinical social work services.
• Demonstrated ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues accurately and on time.
• Demonstrated ability to analyze organizational and operational problems, develop and implement efficient solutions, and use data to manage workload, quality, performance, and productivity.
• Demonstrated ability to provide staff training and development.
• Proficiency in spoken and written English.
• U.S. citizenship is required, subject to the stated exception under VA policy for non-citizens when qualified citizens cannot be recruited.
• Must meet applicable pre-employment conditions, including background/security investigation, drug testing for testing-designated positions, and seasonal influenza vaccination requirements.

Nice To Haves

• Leadership and supervisory experience in an outpatient behavioral health setting.
• Demonstrated success in program management, interdisciplinary team coordination, and performance-improvement initiatives.
• Certification or other post-master's training from a nationally recognized professional organization or university with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Develop policies and practices for the Behavioral Health Interdisciplinary Program and monitor progress toward program goals.
• Establish measurement-based care expectations and track data collection, information dissemination, and feedback to the team.
• Set programmatic and individual staff expectations, including productivity targets, RVU expectations, encounter-closure standards, evidence-based practice priorities, and clinic-build integrity.
• Plan, establish, and implement policies and procedures; develop goals and objectives; and monitor, operate, evaluate, coordinate, and oversee assigned staff and program activities.
• Ensure supervised social workers and other unit staff adhere to evidence-based intervention models, VHA directives, JCAHO standards, state licensure standards, and VA-OIG expectations.
• Establish quality-control systems, conduct ongoing reviews and appraisals, and use data-driven quality-assurance processes.
• Organize and prioritize work, meet deadlines, delegate authority, coordinate work, and follow up on pending issues.
• Analyze organizational and operational problems and implement solutions to improve efficiency and manage workload, quality, performance, and productivity.
• Provide clinical supervision, consultation, negotiation with other departments, staff training, and development.
• Ensure provision of clinical social work services by supervised social workers.
• May provide direct clinical services.

Benefits

• Education Debt Reduction Program, subject to eligibility and approval, with awards of up to $200,000 and an eligibility period of one to five years.
• Competitive salary and regular salary increases; a higher step rate may be considered based on higher or unique qualifications or VA special needs.
• 37–50 days of annual paid time off per year, including 13–26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to approval.
• Up to 12 weeks of paid parental leave after 12 months of employment in connection with the birth, adoption, or foster-care placement of a child.
• Eligible full-time employees may qualify for a childcare subsidy after 60 days of employment, subject to family income and other eligibility limits.
• Traditional federal pension, with five-year vesting, and federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term-life, and long-term-care insurance; many federal insurance programs may be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior