Supervisory Social Worker - Acute Medical

Veterans Health Administration•Pittsburgh, PA

5d•Onsite

About The Position

The Supervisory Social Worker provides executive clinical and administrative leadership for the Acute Care (Internal Medicine, Surgery, Intensive Care Unit), Transplant, Palliative Care, and Renal Social Work Programs at the Pittsburgh VA Medical Center-University Drive. The role supervises medical social work staff and directs the daily operations of the medical social work programs, including policy development, compliance monitoring, workload and performance analysis, reporting, and quality improvement. The position also manages assigned patient care duties and provides advanced psychosocial assessment, crisis intervention, case management, discharge planning, treatment planning, consultation, and coordination of community and VA resources for Veterans with complex medical and psychosocial needs. The incumbent serves on an after-hours on-call rotation with other Service Line supervisors and represents the program in contacts with other agencies and the public. This is a GS-13 position with a Monday-through-Friday schedule from 7:00 a.m. to 3:30 p.m., plus an on-call rotation. Telework is not available, and the position is not virtual.

Requirements

Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
Licensed or certified by a state to independently practice social work at the master's degree level; supervisory social workers must be licensed or certified at the advanced practice level and able to provide licensure supervision.
One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills in a specialty area or administration and progressively greater professional competency and judgment.
Experience with oversight of social work staff performance management, workload assignment, leave approval, coaching, training, licensure supervision, disciplinary actions, and EEO responsibilities; policy development, compliance monitoring, program analysis and improvement, resolving complaints and grievances, and providing technical assistance to agencies.
Ability to independently organize work, set priorities, and meet multiple deadlines.
Skill in supervisory duties, including clinical supervision, consultation, negotiation with other departments, and quality improvement.
Ability to ensure supervised social workers provide clinical social work services.
Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties accurately and on time.
Ability to analyze organizational and operational problems, develop and implement solutions, and use data to manage workload, quality, performance, and productivity.
Ability to provide staff training and development.
U.S. citizenship, subject to the stated VA exceptions for non-citizens.
Proficiency in spoken and written English.
Must pass a pre-employment physical evaluation and meet the stated background, security, onboarding, and other conditions of employment.
Must serve a one- or two-year trial period, subject to written certification for continued employment.

Nice To Haves

Medical and emergency department social work experience.
One year of supervisory social work experience.
Certification or other post-master's training from a nationally recognized professional organization or university with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

Supervise medical social work staff, including performance management, workload assignment, leave approval, coaching, training, licensure supervision, disciplinary actions, and EEO responsibilities.
Direct the daily operations of the medical social work programs; develop policies, monitor compliance, analyze workload and performance data, prepare reports, and lead quality improvement initiatives.
Oversee program operations and evaluations; identify areas for improvement, gather and assess data, develop and implement corrective actions, and evaluate their effectiveness.
Manage assigned patient care duties and complete clinical notes and encounters within local and national documentation guidelines.
Provide advanced psychosocial assessment, crisis intervention, case management, discharge planning, treatment planning, and consultation for Veterans with complex medical and psychosocial needs.
Coordinate community and VA resources for Veterans.
Serve as an after-hours On-Call Supervisor in rotation with other Service Line supervisors.
Represent the program in contacts with other agencies and the public.
Provide services and technical assistance to State, local, and private agencies.