Supervisory Social Worker

Veterans Health Administration • Martinez, CA

1d

About The Position

The BHIP Supervisor provides administrative coordination, clinical leadership and supervision, and programmatic development and implementation for a multidisciplinary team in a large, complex outpatient region. The role supports effective and efficient delivery of mental health services to Veteran patients and their families in accordance with the healthcare system’s mission. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m.; the schedule may change to meet agency needs. Ad hoc telework may be authorized under agency policy; this is not a virtual position. The role is at the GS-13 level. It is eligible for the Education Debt Reduction Program, subject to program eligibility and application review. The program may provide up to $200,000 in student loan repayment, with an eligibility period of one to five years. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree may not substitute for the master's degree.
• State licensure or certification to independently practice social work at the master's degree level.
• Advanced-practice-level licensure or certification and ability to provide supervision for licensure.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice in a specialty area or administration and progressively greater professional competency and judgment.
• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Skill in supervisory duties including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure supervised social workers provide clinical social work services.
• Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues accurately and promptly.
• Ability to analyze organizational and operational problems, implement solutions, and use data to manage workload, quality, performance, and productivity.
• Ability to provide staff training and development.
• Proficiency in spoken and written English.
• U.S. citizenship is required, except that non-citizens may be appointed when qualified U.S. citizens cannot be recruited under VA policy.
• Must meet VA suitability and background/security investigation requirements and complete onboarding and application documentation.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one- or two-year trial period, subject to written certification for continued employment.
• Hearing is required; hearing aids are permitted.

Nice To Haves

• Certification or post-master's training from a nationally recognized professional organization or university, including a defined curriculum or course of study and internship, or equivalent supervised professional experience.
• Eligibility for annual-leave accrual credit based on prior work or military service experience, subject to request and approval.

Responsibilities

• Develop and maintain high-quality Mental Health team functioning and processes while meeting Environment of Care and programmatic requirements.
• Work with the site Clinical Operations Manager and BHIP Program Manager to align team objectives with program needs.
• Foster a cohesive interdisciplinary team environment.
• Oversee quality control issues and performance measures in collaboration with the VA NCHCS BHIP Program Manager.
• Assist the BHIP Program Manager in overseeing compliance with Mental Health Performance Measures, SAIL, workload, VERA capture, Veteran patient satisfaction, and quality assurance.
• Use the service recovery model with Veteran patients who express dissatisfaction or concerns about their mental health care, as requested.
• Provide consultation to mental health clinicians regarding the clinical care of complex cases.
• Provide overarching supervision, including annual performance ratings, for BHIP and telehealth psychologists, social workers, licensed counselors, nurses, and psychiatrists.
• Communicate established guidelines and performance expectations to staff through the formal employee performance management system.
• Develop functional statements and performance standards.
• Observe workers' performance, demonstrate work performance, and conduct work performance activities.
• Organize work independently, set priorities, and meet multiple deadlines.
• Delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties accurately and on time.
• Analyze organizational and operational problems, develop and implement solutions, and use data to manage workload, quality, performance, and productivity.
• Provide staff training and development.

Benefits

• Education Debt Reduction Program student loan repayment, subject to eligibility and approval, for up to $200,000 over an eligibility period of one to five years.
• Federal employee benefits package for employees and their families.
• Potential annual-leave accrual credit based on prior federal employment, work experience, or military service, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior