Supervisory Social Worker

Veterans Health Administration • Roseburg, OR

3d • Onsite

About The Position

The Supervisory Social Worker serves as program manager for the Behavioral Health Interdisciplinary Program (BHIP). The role develops and monitors policies and practices that support program goals, establishes measurement-based care expectations, and oversees data gathering, dissemination, and feedback to the BHIP team. The incumbent sets programmatic and individual expectations for team members, including productivity and RVU targets, encounter closure, evidence-based practice prioritization and monitoring, and clinic build integrity.

The BHIP team includes psychiatrists, psychologists, psychiatric nurse practitioners, social workers, and peer support specialists, with nursing and administrative staff indirectly involved. The program manager helps plan, establish, and implement policies and procedures; sets individual and group goals and objectives; and monitors, operates, evaluates, coordinates, and oversees program staff. The incumbent ensures staff follow evidence-based intervention models, current VHA directives, JCAHO standards, state licensure standards, and VA-OIG expectations. The role establishes quality-control systems, conducts ongoing reviews and appraisals, and uses data-driven quality assurance to support organizational and program goals. The incumbent may also provide direct clinical services.

The position is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. Relocation and recruitment incentives and permanent change of station are not authorized. The position is eligible for the Education Debt Reduction Program, subject to program eligibility and approval; awards may be up to $200,000 for an eligibility period of one to five years.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
• Current state licensure or certification for independent social work practice at the master's degree level; supervisory social workers must be licensed or certified at the advanced practice level and able to provide supervision for licensure.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills in a specialty area or administration and progressively greater professional competency and judgment.
• Demonstrated ability to independently organize work, set priorities, and meet multiple deadlines.
• Demonstrated supervisory skills, including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure provision of clinical social work services by supervised social workers.
• Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues accurately and promptly.
• Ability to analyze organizational and operational problems, develop and implement efficient solutions, and use data to manage workload, quality, performance, and productivity.
• Ability to provide staff training and development.
• Proficiency in spoken and written English.
• U.S. citizenship, subject to the stated VA policy exception for non-citizens.
• Males born after December 31, 1959, must be registered with Selective Service.
• Must complete a background/security investigation and the online onboarding and application requirements.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one- or two-year trial period, subject to written certification for continued employment.

Nice To Haves

• Leadership and supervisory experience in an outpatient behavioral health setting.
• Demonstrated success in program management, interdisciplinary team coordination, and performance improvement initiatives.
• Certification or post-master's training from a nationally recognized professional organization or university with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Develop and monitor policies and practices to meet Behavioral Health Interdisciplinary Program goals.
• Establish measurement-based care expectations and oversee data gathering, information dissemination, and feedback to the BHIP team.
• Set programmatic and individual expectations, including productivity targets, RVU expectations, encounter closure, evidence-based practice monitoring, and clinic build integrity.
• Plan, establish, and implement policies and procedures and develop individual or group goals and objectives.
• Monitor, operate, evaluate, coordinate, and oversee assigned program staff.
• Ensure supervised social workers and other work-unit staff adhere to evidence-based intervention models, VHA directives, JCAHO standards, state licensure standards, and VA-OIG expectations.
• Establish quality-control systems, conduct ongoing intensive reviews and appraisals, and use data-driven quality assurance processes.
• Provide clinical supervision, consultation, and staff training and development.
• Analyze organizational and operational problems and implement solutions supporting efficient operations and effective workload, quality, performance, and productivity management.
• Coordinate work, delegate authority, manage priorities, and follow up on pending issues.
• May provide direct clinical services.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and approval, with an award of up to $200,000 and an eligibility period of one to five years.
• Federal employee benefits package for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior