Supervisory Program Analyst

Veterans Health Administration • Glendale, CO

8d • Onsite

About The Position

The Supervisory Program Analyst is located in the Office of Community Care (OCC) within the VA Eastern Colorado Health Care System in Glendale, Colorado. The position oversees resource allocation, program development, and Service Line management. It requires experience in systems management, information retrieval, data analysis, and reporting to the Assistant Chief of OCC, the Medical Director of OCC, and internal VAMC staff.

The role leads administrative and medical support teams and directs OCC operations, including staffing evaluation, procurement, training, automated data systems, administrative processes, statistical validation, and budgetary functions. The position manages resources and planning, coordinates with other services and agencies on policy, evaluates internal processes, conducts studies, and recommends improvements to resource management and mission effectiveness.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Situational ad-hoc telework may be authorized; this is not a virtual position. Work involves movement throughout the Eastern Colorado Health Care System and is performed in an office setting under very stressful conditions. The position has a one-year probationary period or two-year trial period, as applicable.

Requirements

• U.S. citizenship.
• Meet applicable time-in-grade requirements: for GS-11, 52 weeks at GS-09 in Federal service, if applicable.
• One year of specialized experience equivalent to at least GS-09, including experience leading administrative and medical support teams; managing resource allocation and planning; overseeing automated data, administrative, statistical validation, training, and budgetary functions; compiling workload and production statistics and resource forecasts; and evaluating processes and recommending improvements. Alternatively, qualifying education or a combination of education and experience may be used.
• For education substitution, a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or a related LL.M.; transcripts are required when relying on education.
• Demonstrated competencies in data management, managing and organizing information, project management, research, and team building.
• Selective Service registration for males born after December 31, 1959.
• Subject to background/security investigation and completion of the online onboarding process.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Ability to meet the one-year probationary period or two-year trial period, as applicable.
• Provide acceptable identification for pre-employment requirements; after May 7, 2025, identification must meet the stated REAL ID requirements.
• Physical ability to move throughout the Eastern Colorado Health Care System.

Responsibilities

• Lead and direct administrative and medical support teams, including supervisors, leads, and Advanced Medical Support Assistants.
• Ensure health programs are administered efficiently, cost-effectively, and in compliance.
• Oversee automated data systems, administrative processes, statistical validation, training, and budgetary functions.
• Manage resource allocation and planning as directed by the Assistant Chief and/or Service Chief.
• Coordinate with other services and agencies, including Integrated Veterans Care and VA Central Office, on policy and recommend changes.
• Direct and manage OCC operations, including staffing evaluation, procurement, and training.
• Assign work to subordinates and evaluate their work and performance.
• Plan, direct, and supervise subordinate work; set and adjust short-term priorities; and prepare completion schedules.
• Accumulate statistical data for workload and production reports, resource forecasting, and budget planning.
• Conduct special studies and provide reports as required.
• Evaluate internal processes, identify deficiencies, and recommend resolutions and improvements.
• Provide recommendations to improve resource management and mission effectiveness.
• Administer management programs.
• Perform other duties as assigned.

Benefits

• Federal employee benefits package for eligible employees and their families, with specific eligibility depending on position type.
• Potential credit toward annual leave accrual for prior work or military service, subject to request and approval before appointment and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree