Supervisory Program Analyst (BOSS)

Veterans Health Administration • Aurora, CO

5d

About The Position

The Supervisory Program Analyst serves as the Community Care/Non-VA Care Service Manager within Business Office Support Services (BOSS) and reports directly to the VISN 19 Community Care Manager. The position provides support and oversight to Community Care/Non-VA Care departments at five VISN 19 medical centers. It plans, directs, and assists with integrating Community Care/Non-VA Care medical, administrative, and clinical support activities.

The role formulates recommendations to modify, revise, or implement procedures to improve program effectiveness and efficiency; gathers and organizes narrative and statistical information using established methods; and performs work in accordance with applicable directives, regulations, and VA policies. It assigns work and provides technical and policy direction to staff, plans employee training and development, and integrates business-office activities with broader program operations to support the organization's mission.

The work schedule is Monday through Friday, 08:00–16:30. Telework may be authorized, with eligibility discussed during the interview. This is not a virtual position.

Requirements

• U.S. citizenship.
• Selective Service registration for males born after December 31, 1959.
• Successful completion of a background/security investigation and required onboarding.
• Participation in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
• Serve a one-year probationary period or two-year trial period, as applicable.
• For current or former federal employees subject to time-in-grade rules: 52 weeks at GS-7 for a GS-9 position.
• One year of specialized experience equivalent to at least GS-7, such as leadership, VA scheduling, or Community Care experience; alternatively, qualifying graduate education or a permitted combination of education and experience.
• Submit an education transcript if relying on education to qualify; foreign education requires a Certificate of Foreign Equivalency.
• Competencies include accountability, administration and management, analysis and problem solving, creative thinking, customer service, decisiveness, flexibility, interpersonal skills, organizational performance analysis, and resilience.

Responsibilities

• Formulate recommendations for modifying, revising, or implementing procedures to improve program effectiveness and efficiency.
• Gather and organize narrative and statistical information using established methods, techniques, and precedents, including questionnaires, interviews, database reviews, and comparisons of program functions over time.
• Perform work in accordance with directives, regulations, and VA policies.
• Assign work to staff and provide technical and policy direction.
• Plan training and development for subordinate employees to maintain technical competencies and cross-training in related fields.
• Integrate business-office activities into overall programs and take actions to help the office contribute positively to the mission.
• Provide support and oversight to Community Care/Non-VA Care departments at five VISN 19 medical centers.
• Plan, direct, and assist in integrating Community Care/Non-VA Care medical, administrative, and clinical support activities.

Benefits

• Federal employee benefits package for eligible employees and their families.
• Potential credit toward annual leave accrual based on prior work or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager