Supervisory Program Analyst

Veterans Health Administration • Vancouver, WA

5d • Onsite

About The Position

The incumbent performs technical, administrative, and professional work in association with the Deputy and Chief Hospital Housekeeping Officer. The position supports housekeeping, Integrated Pest Management, Regulated Medical Waste, and other Environmental Management Services at the VA Portland Health Care System. The incumbent has authority over and is accountable for the sanitation, Waste, and Textile sections of EMS, including planning, developing, implementing, monitoring, evaluating, and controlling program operations.

The role manages staff and program operations, establishes and maintains sanitation practices and procedures, and oversees work plans, schedules, performance standards, leave, appraisals, training, and employee development. The incumbent works with in-house supervisors and housekeeping contractors to ensure quality assurance inspections are conducted, participates in facility committees, and supports healthcare delivery standards.

The position also contributes to program planning and management, sets program goals and policies, develops technical and management guidance, resolves complex technical and organizational problems, and develops or maintains internal quality assurance programs. The incumbent conducts management review and improvement inspections with higher-level leadership and develops supervisor training through the Talent Management System (TMS). The position is onsite and follows a Monday–Friday, 7:30 a.m.–4:00 p.m. Pacific schedule. Relocation and recruitment incentives are not authorized.

Requirements

• U.S. citizenship.
• Meet applicable time-in-grade requirements: for GS-11, 52 weeks at GS-09 for current or former Federal employees subject to the requirement.
• One year of specialized experience equivalent to at least GS-09, such as assisting with administrative control systems and external review tracking; personnel documentation for hiring, promotion, evaluation, discipline, and competence assessment; tracking reports and recommending resolutions; or liaison work with human resources on personnel matters.
• Alternatively, three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree, or an LL.M. if related; alternatively, a qualifying combination of education and experience beyond two years (36 semester hours) of graduate-level education.
• Provide a resume documenting job title, GS level if applicable, duties, start and end dates by month and year, and hours worked per week.
• Submit transcripts if qualifying based wholly or partly on education.
• Complete the required application, questionnaire, and online assessment.
• Register with Selective Service if applicable to males born after December 31, 1959.
• Satisfactorily complete a background/security investigation and the online onboarding process, including acceptable identification for pre-employment requirements.
• Participate in the Department of Veterans Affairs seasonal influenza vaccination program.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Complete time-in-grade and specialized experience requirements within 30 days of the announcement closing date, November 4, 2026.

Responsibilities

• Oversee and remain accountable for the sanitation, Waste, and Textile sections of Environmental Management Services.
• Plan, develop, implement, monitor, evaluate, and control program operations.
• Maintain effective sanitation practices and procedures.
• Train, counsel, discipline, evaluate, and promote the growth of program employees.
• Prepare, maintain, and monitor staff utilization work plans.
• Direct supervisors on revisions to work schedules, rules of conduct, and disciplinary procedures.
• Participate in setting employee performance standards; develop performance standards and evaluate subordinate performance.
• Plan and approve leave for subordinates, supervisors, and staff; issue performance appraisals.
• Work with in-house supervisors and housekeeping contractors to ensure quality assurance inspections are completed daily or weekly.
• Interview candidates and approve appointments, promotions, or reassignments when needed or when the chief or assistant chief is absent.
• Assign work according to priorities, assignment difficulty and requirements, and employee capabilities.
• Advise, counsel, or instruct employees on work and administrative matters.
• Participate in facility committees and help establish and maintain healthcare delivery standards.
• Assist with program planning, organization, direction, evaluation, and management, including setting qualitative and quantitative standards.
• Determine program goals and policies independently or jointly with higher management or appropriate hospital committees.
• Develop or revise technical and management guidance material for the medical center.
• Identify guidance needs through facility inspections, environmental findings, technical publications, problem assessments, and review of relevant materials; review and comment on publications affecting department facility operations and maintenance.
• Resolve complex technical, project management, and organizational problems using innovative approaches.
• Develop or maintain the internal quality assurance program, including amendments and nationwide changes.
• Conduct housekeeping management review and improvement inspections with higher-level leadership.
• Develop supervisor training using the Talent Management System and keep training current, including in-person and TMS requirements.

Benefits

• Federal employee benefits package, with access to benefits for employees and their families; specific benefit eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager