About The Position

This position serves as the Chief of the Health Information Management Service (HIMS) at the James A. Haley Veterans' Hospital and Clinics. The Chief, HIMS manages the facility's health record program and medical information and data management, leading all aspects of health information at the institution. This is a detail position not to exceed one year; applicants must have manager approval and attach documentation of approval and their most recent 2025 performance appraisal, rated Fully Successful or higher. The position directs personnel and operations across records analysis, coding, clinical documentation improvement, medical record files, incomplete records and physician liaison, data validation, quality improvement, medical transcription, and records management. The Chief evaluates the health records program, identifies problem areas, develops and implements improvements, and ensures coding and health information meet VA, Joint Commission, and professional health records standards. The position also advises executive leadership and clinicians on health information matters, supports revenue processes, performs internal quality assurance, ensures patients have complete medical records, and leads automation of the facility's health information systems. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is ad hoc according to agency policy; the position is not virtual. Relocation and recruitment incentives are not authorized.

Requirements

  • U.S. citizenship; non-citizens may be appointed only when qualified citizens cannot be recruited under VA policy.
  • Proficiency in written and spoken English.
  • Meet the basic experience or education requirement: three years of creditable medical records experience involving preparation, maintenance, and management of health records and health information systems; or a bachelor's degree or higher in health information management or a related field with at least 24 semester hours in health information management or technology; or an equivalent combination of education and experience.
  • Hold an accepted credential for Medical Records Administrator positions: coding certification through AHIMA or AAPC, HIM certification through AHIMA, or Health Data Analyst certification through AHIMA. HIM certification is required for positions above the full-performance level, subject to stated grandfathering provisions.
  • For GS-13 Chief (CHIM), have one year of creditable experience equivalent to GS-12 demonstrating the required knowledge, skills, and abilities.
  • Demonstrate ability to evaluate compliance with legal, ethical, regulatory, and accrediting-body guidelines for health information management.
  • Demonstrate ability to provide technical guidance about major program, legal, or procedural changes related to health information management.
  • Demonstrate skill revising facility policies and procedures and evaluating, modifying, or adapting methods to meet regulatory requirements.
  • Demonstrate skill analyzing complex data and interpreting and trending results for effective HIM program management.
  • Demonstrate management and administration skills, including program planning, coordination, interpretation, supervision, consultation, negotiation, problem solving, and process monitoring.
  • Demonstrate ability to delegate authority, evaluate and oversee people and programs, accomplish program goals, and adapt to changing priorities.
  • Be proficient in spoken and written English as required for Medical Records Administrators.
  • Submit a transcript if education is used to meet any part of the qualifications; foreign education requires a Certificate of Foreign Equivalency with the transcript.
  • For this detail position, obtain manager approval and attach documentation of approval, and attach the most recent 2025 performance appraisal rated Fully Successful or higher.
  • Meet pre-employment background/security investigation and onboarding requirements, provide acceptable identification, and participate in the seasonal influenza vaccination program.
  • Serve a one- or two-year trial period, during which continued employment is evaluated and requires written certification to continue after the period.
  • For males born after December 31, 1959, meet Selective Service registration requirements.

Nice To Haves

  • At least five years of experience in Health Information Records Management.

Responsibilities

  • Manage the facility's health record program and medical information and data management.
  • Direct personnel and operations in records analysis, coding, clinical documentation improvement, medical record files, incomplete records and physician liaison, data validation, quality improvement, medical transcription, and records management.
  • Evaluate the health records program, identify problem areas, develop recommendations, and implement solutions to improve the program and address complex technical problems.
  • Ensure coded health information meets VA and/or Joint Commission requirements and professional health records standards.
  • Serve on a multidisciplinary revenue team to facilitate maximum reimbursement opportunities.
  • Advise executive leadership and clinicians on health information issues, including documentation requirements, liability, advance directives, informed consent, patient privacy, and confidentiality.
  • Complete internal quality assurance and ensure patients have complete records of their medical care at the facility.
  • Lead automation of health information systems at James A. Haley Veterans' Hospital and Clinics.
  • Establish and oversee policies, procedures, responsibilities, and requirements for health information management matters.
  • Oversee implementation and adherence to HIM standards, policies, procedures, laws, regulations, and accrediting-body requirements.
  • Complete HIM audits and develop healthcare data reports and statistical information for timely and accurate reporting.
  • Plan, coordinate, supervise, consult, negotiate, solve problems, monitor HIM processes, delegate authority, and oversee staff and programs.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type and should be confirmed with the hiring agency.
  • Prior federal or military service may be credited toward annual leave accrual, subject to request and approval before appointment and not guaranteed.
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