System Administrator I – 1 Year Position

Deseret Mutual Benefit Administrators•Salt Lake City, UT
•Hybrid

About The Position

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies owned or affiliated with The Church of Jesus Christ of Latter-day Saints. As a member of the IT Operations team, the System Administrator I installs, configures, and maintains Windows and Linux operating systems and related systems and software, both on-premise and in AWS and Azure cloud environments. The role analyzes and resolves server hardware, software, and application problems, ensuring scalability and integration with other systems. It also diagnoses and reports server issues, proactively plans maintenance, and recommends system upgrades or replacements based on system life cycles. The position works with cross-functional teams to analyze, design, develop, and maintain systems that improve organizational efficiency, productivity, and performance. This is a one-year fixed-term service agreement, with a potential 12-month extension. The role offers a flexible hybrid work model, and qualified candidates may work remotely. At minimum, team members must work from the Salt Lake City home office every Monday and Tuesday; those days may change. Attendance at company and department meetings and events is also required at various times throughout the year.

Requirements

  • A bachelor’s degree in Computer Science or a similar field, or equivalent technical experience.
  • At least 1 year of experience in server, desktop, technical support, and system administration in both on-premise and cloud environments.
  • High computer literacy and fluency with Microsoft Office.
  • Knowledge of cybersecurity and data privacy best practices and compliance.
  • Familiarity with DevOps practices and CI/CD pipelines in a cloud environment.
  • Strong technical knowledge of IT systems, including servers, networks, and cloud services.
  • Experience maintaining systems for 24/7 operation.
  • Proficiency in configuring, maintaining, and testing systems.
  • Experience with PowerShell, Python, Bash, or other scripting languages.
  • Expertise in Azure and AWS administration, including hybrid environments.
  • In-depth understanding of VMware, Hyper-V, Azure, and AWS services, with hands-on experience in VMware vCenter, System Center Virtual Machine Manager, AWS Management Console, Azure Resource Manager, Azure Virtual Machines, and Azure Identity.
  • Strong troubleshooting and problem-solving skills.
  • Ability to manage priorities and timelines.
  • Aptitude for continuous learning and staying up to date with technology.
  • Exceptional communication and interpersonal skills.

Nice To Haves

  • One or more certifications: Microsoft Certified Azure Administrator Associate; Microsoft 365 Certified Endpoint Administrator Associate; Microsoft Certified Systems Engineer (MCSE); Microsoft Certified Solutions Expert (MCSE: Productivity); Microsoft Certified Solutions Expert (MCSE: Core Infrastructure); AWS SysOps Administrator; AWS DevOps Engineer.
  • Other certifications are a bonus.

Responsibilities

  • Install, configure, and maintain Windows and Linux operating systems and related systems or software in on-premise, AWS, and Azure environments.
  • Analyze and resolve server hardware, software, and application problems, ensuring scalability and appropriate integration with other systems.
  • Detect, diagnose, and report server system problems, plan maintenance, and recommend system upgrades or replacements based on system life cycles.
  • Maintain system documentation, including build documents, system diagrams, and procedures.
  • Own problems through to completion and keep system users and management informed.
  • Perform routine and complex system maintenance, including hardware and software upgrades, system recovery, and performance tuning.
  • Monitor system performance, identify opportunities for improvement, and implement enhancements.
  • Troubleshoot hardware and software issues.
  • Assist in managing AWS and Azure cloud services and work with the infrastructure team on networking, storage, and compute resources.
  • Use monitoring and endpoint management systems to proactively maintain company systems and processes.
  • Collaborate with the IT Operations team and other teams to analyze, design, develop, and maintain systems and solve complex technical problems.
  • Manage multiple priorities and projects, adjusting priorities as needed.
  • Build collaborative relationships and contribute to a high-trust, high-performance team culture and continuous improvement.
  • Communicate effectively with team members, partners, clientele, system users, and management.

Benefits

  • Competitive pay.
  • Medical, vision, and dental benefits with low premiums.
  • Retirement benefits including a 401(k) company match and an 8% EDRC Employer Discretionary Retirement Contribution.
  • Life insurance.
  • Access to onsite financial planners at no cost.
  • Paid leave accruing from the first day, birthday leave, additional sick leave, and 12 paid holidays.
  • Wellness program with health coaching, the opportunity to earn 3 additional days off per year, activities, and an onsite gym.
  • Tuition reimbursement.
  • Career development through company-sponsored programs and more than 5,000 on-demand online training courses.
  • Hybrid work schedules, depending on the position.
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