System Administrator I – 1 Year Position

Deseret Mutual Benefit Administrators•Salt Lake City, UT
•Hybrid

About The Position

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies owned or affiliated with The Church of Jesus Christ of Latter-day Saints. As a member of the IT Operations team, the System Administrator I installs, configures, and maintains Windows and Linux operating systems and related systems and software, both on-premises and in AWS and Azure cloud environments. The role analyzes and resolves server hardware, operating system, and application software problems, supports scalability and integration, monitors system health, and plans maintenance to maintain optimal performance. The administrator also recommends system upgrades and replacements based on system life cycles and collaborates with cross-functional teams to develop and maintain systems that improve organizational efficiency and performance. This is a one-year, fixed-term service agreement, with the potential for a 12-month extension. The position offers a flexible hybrid work model and qualified candidates may work remotely. At minimum, team members work at the Salt Lake City home office every Monday and Tuesday; those days may change. Attendance at company and department meetings and events is also required at various times during the year.

Requirements

  • Bachelor of Science in Computer Science or a similar degree, or equivalent technical background.
  • At least 1 year of experience in server, desktop, technical support, and system administration in both on-premises and cloud environments.
  • High computer literacy and fluency with Microsoft Office.
  • Knowledge of cybersecurity and data privacy best practices and compliance.
  • Familiarity with DevOps practices and CI/CD pipelines in a cloud environment.
  • Strong technical knowledge of IT systems, including servers, networks, and cloud technologies.
  • Experience maintaining systems for 24/7 operation.
  • Experience configuring, maintaining, and testing systems.
  • Experience with PowerShell, Python, Bash, and other scripting.
  • Expertise in Azure and AWS administration, including hybrid environments.
  • In-depth understanding of VMware, Hyper-V, Azure, and AWS services, with hands-on experience in VMware vCenter, System Center Virtual Machine Manager, AWS Management Console, Azure Resource Manager, Azure Virtual Machines, and Azure Identity.
  • Strong troubleshooting and problem-solving skills.
  • Ability to manage priorities and timelines.
  • Aptitude for continuous learning and staying current with technology.
  • Strong communication and interpersonal skills.

Nice To Haves

  • One or more certifications: Microsoft Certified Azure Administrator Associate, Microsoft 365 Certified Endpoint Administrator Associate, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Solutions Expert (MCSE: Productivity or Core Infrastructure), AWS SysOps Administrator, or AWS DevOps Engineer. Other certifications are a bonus.

Responsibilities

  • Install, configure, and maintain Windows and Linux operating systems and related systems and software in on-premises, AWS, and Azure environments.
  • Analyze and resolve problems involving server hardware, operating systems, and application software, ensuring scalability and appropriate integration with other systems.
  • Detect, diagnose, and report server system problems, and proactively plan maintenance to support optimal performance.
  • Recommend system upgrades and replacements in relation to system life cycles.
  • Collaborate with cross-functional teams to analyze, design, develop, and maintain systems that improve organizational efficiency, productivity, and performance.
  • Maintain system documentation, including build documents, system diagrams, and procedures.
  • Own problems through completion and keep system users and management informed.
  • Perform routine and complex maintenance, including hardware and software upgrades, system recovery, and performance tuning.
  • Monitor system performance, identify improvement opportunities, and implement enhancements.
  • Troubleshoot hardware and software problems.
  • Assist with AWS and Azure cloud services administration and work with the infrastructure team on networking, storage, and compute resources.
  • Use monitoring and endpoint management systems to proactively maintain company systems and processes.
  • Collaborate with the IT Operations team and contribute to a high-trust, high-performance culture of collaboration and continuous improvement.
  • Analyze and solve complex technical problems independently and collaboratively across teams, sharing knowledge.
  • Manage multiple priorities and projects, multitasking and reprioritizing as needed.
  • Communicate effectively with team members, partners, clientele, system users, and management.

Benefits

  • Competitive pay.
  • Medical, vision, and dental benefits with low premiums.
  • 401(k) company match.
  • 8% EDRC Employer Discretionary Retirement Contribution.
  • Life insurance.
  • Onsite full-service financial planners at no cost.
  • Paid leave accruing from the first day.
  • Birthday off.
  • Additional sick leave.
  • 12 paid holidays.
  • Wellness program with health coaching, activities, and an onsite gym.
  • Opportunity to earn 3 additional days off per year through the wellness program.
  • Tuition reimbursement.
  • Company-sponsored career development programs and access to over 5,000 on-demand online training courses.
  • Employee Assistance Program.
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