Supervisory Medical Records Administrator Chief HIMS

Veterans Health Administration • Tampa, FL

9d • Onsite

About The Position

The Chief of Health Information Management Service (HIMS) at James A. Haley Veterans' Hospital and Clinics manages the facility's health records program and medical information and data management. The Chief leads the institution's health information functions and directs personnel across records analysis, coding, clinical documentation improvement, medical record files, incomplete records and physician liaison, data validation, quality improvement, medical transcription, and records management.

The role evaluates the health records program, identifies problem areas, recommends and implements improvements, and ensures coded health information meets VA, Joint Commission, and professional health records standards. The Chief advises executive leaders and clinicians on documentation, liability, advance directives, informed consent, privacy, confidentiality, and related matters; performs internal quality assurance; and ensures patients have complete medical records. The position also leads the automation of health information systems at the facility.

The Chief establishes and oversees HIM policies, procedures, and requirements, ensures compliance with applicable standards and regulations, conducts audits, develops healthcare data reports and statistics, and monitors performance using dashboards, productivity standards, and benchmarking. The role contributes to facility and department strategic goals and oversees program activities, costs, budgeting, procurement, property management, and workflow.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is ad hoc; this is not a virtual position. Relocation and recruitment incentives are not authorized.

Requirements

• U.S. citizenship, subject to the stated limited exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Proficiency in spoken and written English.
• Meet the basic qualification requirement through one of the stated pathways: three years of creditable medical-records experience; a bachelor's degree or higher with a major in health information management or a related degree with at least 24 semester hours in health information management or technology; or an equivalent combination of education and experience.
• Hold one of the specified certifications: coding certification through AHIMA or AAPC, HIM certification through AHIMA, or Health Data Analyst certification through AHIMA. HIM certification is required for positions above the full performance level.
• For the GS-13 Chief role, have one year of creditable experience equivalent to GS-12 demonstrating the described knowledge, skills, and abilities.
• Demonstrate the ability to assess compliance with legal, ethical, regulatory, and accrediting-body guidelines for health information management.
• Demonstrate the ability to provide technical guidance to staff on major program, legal, or procedural changes related to HIM.
• Demonstrate skill in revising facility policies and procedures and evaluating or adapting methods to meet regulatory requirements.
• Demonstrate skill in analyzing complex data, interpreting and trending results, and managing the HIM program effectively.
• Demonstrate management and administration skills, including program planning, coordination, interpretation, supervision, consultation, negotiation, problem solving, and monitoring HIM processes.
• Demonstrate the ability to delegate authority, oversee people and programs, accomplish program goals, and adapt to changing priorities.
• Meet the employment conditions, including background/security investigation, onboarding and identification requirements, seasonal influenza vaccination, and a one- or two-year trial period.

Responsibilities

• Direct all health records management functions and personnel across records analysis, coding, clinical documentation improvement, medical record files, incomplete records and physician liaison, data validation, quality improvement, medical transcription, and records management.
• Evaluate the health records program, identify problem areas, recommend improvements, and implement solutions to technical and complex problems.
• Ensure coded health information meets VA and Joint Commission requirements and professional health records standards.
• Serve on a multidisciplinary revenue team to facilitate processes that support maximum reimbursement opportunities.
• Advise executive leadership and clinicians on health information issues, including documentation requirements, liability, advance directives, informed consent, privacy, and confidentiality.
• Complete internal quality assurance and ensure patients have complete medical records.
• Lead automation of the facility's health information systems.
• Establish policies, procedures, responsibilities, and requirements for HIM matters, including documentation, coding, clinical documentation improvement, release of information, file room and scanning, records management, transcription, and medical speech recognition.
• Oversee implementation of and adherence to HIM standards, policies, procedures, laws, regulations, and accrediting-body requirements.
• Conduct HIM audits and develop healthcare data reports and statistical information for timely and accurate reporting.
• Monitor HIM performance through dashboards, productivity standards, and benchmarking.
• Participate in setting facility and HIM Department strategic goals and manage program activities, costs, budgeting, procurement, and property management.
• Monitor and manage HIM workflow to meet program objectives.
• Provide technical advice, planning, and evaluation on health information management issues affecting the overall program.

Benefits

• Federal employee benefits are available to the employee and family, subject to position eligibility.
• Selected applicants may qualify to receive credit for prior work or military service when determining annual leave accrual; approval is required and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior