Supervisory Management and Program Analyst

Citizenship and Immigration Services•Atlanta, GA

About The Position

The Supervisory Management and Program Analyst oversees human resource management programs for USCIS’s Fraud Detection and National Security Directorate (FDNS). The role analyzes workforce needs and works with directorate leadership to resolve complex human resource issues and ensure compliance with agency priorities and federal regulations. The position directs subordinate supervisors responsible for HR activities, advises Division leadership on workforce trends and organizational change, and provides guidance on position management and organizational design. It also establishes branch priorities and performance goals, evaluates subordinate performance, contributes to agency-wide HR and training policy guidance, and uses workforce data and reporting tools to identify issues and support decisions.

Requirements

One year of specialized experience equivalent to at least the GS-14 level in the federal government.
Experience applying comprehensive knowledge of federal HR laws and policies, including recruitment, classification, performance management, or employee development.
Experience managing oversight of administrative functions such as time and attendance, personnel management, or labor and employee relations.
Experience analyzing HR metrics and workforce data to identify trends and recommend actionable program improvements.
Experience supervising staff engaged in human capital activities, including workforce planning or organizational design.
Experience leading development and implementation of HR-related policies or directives.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in Federal service.
U.S. Citizen or U.S. National status; successful background investigation and drug screening.
Applicants not currently employed by USCIS must meet the stated residency requirement for three of the five years immediately preceding application.
Must possess a current valid driver's license and operate a motor vehicle.
May be required to serve a 12-month supervisory/managerial probationary period and complete supervisory training within one year of assignment.

Responsibilities

Direct and oversee subordinate supervisors responsible for recruitment, position and performance management, employee development, and workforce planning.
Advise Division leadership on workforce trends, succession planning, and the HR implications of organizational change.
Provide technical guidance on position management and organizational design proposals to align them with the mission.
Develop and communicate branch vision, priorities, and performance goals; evaluate subordinate performance as rating and reviewing official and identify training needs.
Participate in working groups developing administrative and policy guidance, including Management Directives and Memorandums of Agreement/Understanding related to HR and training programs agency-wide.
Recommend long-range program plans.
Analyze HR metrics to identify systemic issues and recommend data-driven solutions.
Direct the development and use of dashboards and reports to monitor HR performance and inform decision-making.