Supervisory Management Analyst

Veterans Health Administration•West Palm Beach, FL
•Onsite

About The Position

The Supervisory Management Analyst oversees the daily operations of all administrative activities within the Surgical Service Department at the VA Medical Center West Palm Beach, Florida. The incumbent has full delegated authority and responsibility for service management decisions, collaborating with the Chief, Surgical Service for clinical input and guidance. This role involves coordinating, implementing, and conducting in-depth analysis of program effectiveness and efficiency to ensure compliance with regulations.

Requirements

  • Must be a U.S. Citizen.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable forms of identification will be required to complete pre-employment requirements.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Must serve a 1-year probationary period or 2-year trial period.
  • Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11.
  • One year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation.
  • Extracts, analyzes, and provides pertinent program data.
  • Participates in the development of clinical decision-support systems.
  • Consults, advises, and educates on methods and means to make health care operations more effective and efficient.
  • Assists clinical business end users in reengineering business processes to integrate knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems.
  • Applies statistical analyses and interprets their significance, including validity of measures used to generate outcomes related to patient management systems.
  • Analysis and Problem Solving: Applies the process of discovery that involves the diagnosis of a problem or issue, identification and gathering of relevant information, formulation and evaluation of alternative solutions or courses of action, and selection or recommendation of the preferred solution or course of action.
  • Admin and Management Practices: Knowledge of Administrative and Management practices and procedures.
  • Program Management: Set priorities, coordinates work operations among teams, develops internal procedures to ensure that supervisors and employees are informed of aspects of human resources programs, reviews evaluations prepared by supervisors, takes disciplinary action, approves and disapproves leave and supervises the day - to - day operations.

Nice To Haves

  • Experience coordinating, implementing, and conducting extensive ongoing and in-depth analysis of the effectiveness and efficiency of programs within the service to ensure clinical and administrative programs are in compliance with regulations.
  • Experience utilizing Microsoft office programs such as excel, words, PowerPoint etc.

Responsibilities

  • Oversee the daily operations of all administrative activities within the Service.
  • Coordinate, implement, and conduct extensive ongoing and in-depth analysis of the effectiveness and efficiency of programs within the service to ensure clinical and administrative programs are in compliance with regulations.
  • Provide analysis of pertinent data leading to specific recommendations of resource use and allocation to the various Department programs and clinics.
  • Devise and apply appropriate measures through both qualitative and quantitative assessment including measurable interval outcome and process measures.
  • Monitor procedures to collect and track for qualitative and quantitative performance assessment within the service.
  • Participate in facility committees and may chair when appropriate, including ad hoc committees; work groups, process action teams, RCAs and other quality improvement activities or programs.
  • Ensure compliance with Facility occupational safety standards within the Service.
  • Ensure the Service employees are up to date on all required training and TMS requirements, and comply with Service and Facility various requirements.
  • Oversee the daily operation of the unit and ensure the agency policies and priorities are being followed.
  • Carry out Equal Employment Opportunity policies and program activities.
  • Interview candidates for positions in the service; recommend appointments, promotions, and reassignments to service positions.
  • Identify and provide for training needs.
  • Find ways to improve both quality and productivity within the area of authority.
  • Provide necessary guidance to Service Chief and Associate Chiefs, and occasionally to senior executive management.
  • Make independent judgment and decisions consistent with service and hospital policies and VA directives.
  • Perform administrative duties including VA Medical Center action items, fund control official duties, attending and coordinating various committees, supervision of other office staff within the service, workload productivity, and participation and leadership in various local and national collaboratives.

Benefits

  • Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
  • Selected applicants may qualify for credit toward annual leave accrual, based on prior military service experience.
  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
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