Supervisory Human Resources Assistant (Military/Office Automation)

U.S. Military Entrance Processing Command•Syracuse, NY

About The Position

The Military Entrance Processing Station (MEPS) ensures applicants for enlistment in the Armed Forces meet the mental, moral, and medical standards required by the Department of Defense and military services. MEPS conducts testing, examination, and applicant processing. This is a permanent supervisory position focused on administrative personnel and military applicant processing. The role directs staff, supports their training and development, safeguards applicant records containing personally identifiable and protected health information, and coordinates work across sections to ensure processing is accurate and completed within standards. The position requires a qualified typist and use of web-based software systems. It may involve occasional Saturday or shift work, unscheduled overtime, and temporary duty travel, including occasional overnight travel.

Requirements

  • At least one year of specialized experience, typically equivalent to the GS-07 level, including experience performing quality reviews of applicant records or personnel documents; using automated systems to update military human resources personnel records; providing guidance or training on military human resources procedures; or leading a group or team to complete assigned tasks.
  • Experience alone must be used to meet the qualification requirement; education cannot substitute for experience.
  • Typing proficiency of at least 40 words per minute on a five-minute sample, with three or fewer errors.
  • Applicants who held a General Schedule position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).
  • Successfully complete applicable Military Health System (MHS) GENESIS training within 30 days of onboarding and/or as required to access the system.
  • Ability to use web-based software systems.
  • Appointment may require a suitability or fitness determination and a personnel security investigation.
  • Provide proof of U.S. citizenship.
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

Responsibilities

  • Direct administrative personnel involved in processing military service applicants.
  • Provide training on various topics to stakeholders and subordinate staff.
  • Maintain applicant records and safeguard personally identifiable information (PII) and protected health information (PHI).
  • Distribute mission-focused work assignments to subordinate staff to maintain efficient operations.
  • Evaluate employee performance to support employee development and accountability.
  • Conduct inspections to ensure applicant processing accuracy, file compliance, and adherence to standard operating procedures.
  • Coordinate between multiple sections to ensure processing is completed within standards.
  • Make recommendations on initiatives to improve military processing functions.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
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