Supervisory Copyright Specialist (Registration)

Library of Congress•Washington, DC

About The Position

The Supervisory Copyright Specialist (Registration) works within the Office of Registration Policy and Practice, Copyright Office at the Library of Congress. The Registration Program examines copyright claims, creates public records, and issues certificates of registration. Staff also communicate with applicants to resolve registration issues, refuse claims that do not meet legal and formal requirements, route deposits to appropriate locations, connect physical deposits with electronic applications, and enter data from paper applications. This work is performed under the Copyright Act and laws governing mask works and vessel designs. The position supervises employees performing work up to the GS-12 level and provides administrative and technical oversight. The supervisor plans and assigns work, establishes priorities and schedules, monitors performance, sets expectations, provides feedback and training, and addresses employee concerns and personnel matters. In consultation with the Division Chief and other supervisors, the incumbent manages workload, conducts quality assurance, ensures registration decisions and correspondence are accurate, resolves workflow problems, and recommends changes to practices and procedures. The position description number is 383926. This is a supervisory, non-bargaining-unit position with a flexitime work schedule. Relocation expenses will not be authorized.

Requirements

  • Progressively responsible experience and training sufficient in scope and quality to perform the duties without more than normal supervision.
  • Ability to supervise and/or lead and develop a diverse workforce.
  • Ability to analyze organizational and operational problems and develop solutions.
  • Ability to communicate and interact with others.
  • Knowledge of copyright law, regulations, policies, procedures, and practices.
  • Ability to communicate in writing.
  • Ability to communicate effectively other than in writing.

Responsibilities

  • Supervise a group of employees performing work up to the GS-12 level, providing administrative and technical supervision.
  • Plan subordinate work, set and adjust short-term priorities, prepare schedules, and assign work according to priorities, assignment requirements, and employee capabilities.
  • Observe employee performance, demonstrate work, conduct performance critiques, establish expectations through the employee performance management system, provide feedback, and periodically evaluate performance.
  • Resolve informal complaints and grievances; recommend appointments, promotions, or reassignments; develop work improvement plans; and recommend personnel actions as necessary.
  • Advise and counsel employees on work and administrative matters, take minor disciplinary measures, and recommend action in more serious cases.
  • Review and approve or disapprove leave requests and certify staff time and attendance records.
  • Ensure subordinates receive training, comply with safety regulations, and safeguard sensitive and personally identifiable information.
  • Manage workload and daily and weekly work distribution in consultation with the Division Chief, and equitably assign work based on employees’ positions, grades, and abilities.
  • Perform quality assurance by sampling employee work to ensure claims are handled appropriately and registration decisions and correspondence are accurate and efficient.
  • Identify and address workflow problems and fluctuations in consultation with other supervisors, the Chief, and the Program Office.
  • Identify and recommend revisions to workflow practices and procedures, and draft and review new practices when requested.
  • Perform other duties as assigned.

Benefits

  • Federal employee benefits package for the employee and family.
  • Possible repayment of all or part of federally insured student loans, subject to approval by the appropriate service unit.
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