Supervisor (Overnight) - Nike Woodbury

Nike • Woodbury, MN

4d • $22 - $28 • Onsite

About The Position

The Nike Retail Overnight Supervisor, referred to as a Specialist, supports customers and teammates in a high-volume, fast-paced retail environment. The role focuses on customer service, helping customers make informed product choices, and working with the team to meet store goals. The supervisor leads by example, delivers service in line with Nike’s Service Principles, and helps create a welcoming customer experience. Duties also include cash register operations, shipping and receiving, stocking, cleaning, and building visual displays.

Requirements

• Must be at least 18 years old in the U.S.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Ability to use customer service authentically so customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, show care for their wants and needs, and exceed expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping and receiving duties.
• Stock products, clean, and build visual displays, with or without accommodations.
• Attend store events to support teammates.

Benefits

• Nike, Converse, and Jordan discounts for the employee and family members, up to 50% off.
• Accrued paid time off and holiday pay.
• Eligible employees working at least 20 hours per week can access a 401(k) plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on their hire date.
• Eligible employees working at least 20 hours per week can access Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Optum Employee Assistance Program support at no cost for the employee and family.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed