Supervisor

Parking Concepts•Santa Ana, CA

About The Position

A part-time Supervisor works Saturday and Sunday from 5:30 a.m. to 1:30 p.m. The role supervises staff during scheduled shifts, serves as the main point of contact for staff, and supports management. The Supervisor helps operate parking facilities safely, assists customers and cashiers, and may drive to different locations as needed. The role also involves monitoring facilities and equipment, handling closing procedures, and remaining alert to physical hazards and suspicious activity.

Requirements

  • Customer service and courtesy skills.
  • Ability to work independently in an unsupervised environment.
  • Ability to understand and follow directions.
  • Fluent English communication skills.
  • Knowledge of parking rules and regulations.

Responsibilities

  • Supervise staff during scheduled shifts and serve as their main point of contact.
  • Provide assistance and support to management.
  • Patrol structures to help ensure security and safety.
  • Drive to different locations to assist as needed.
  • Assist cashiers and provide breaks.
  • Collect tickets, reports, and money from cashiers.
  • Close locations, collect closing tickets from exit columns, and close rolling gates.
  • Check that equipment is working properly and reset or troubleshoot it when needed.
  • Assist customers as needed.
  • Promote public and workplace safety by maintaining awareness of physical hazards and suspicious activity.
  • Demonstrate knowledge of parking rules and regulations.
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