Supervisor(06036) - 1933 South Church St.

Domino's Franchise • Smithfield, VA

1d

About The Position

The Supervisor coaches and mentors General Managers (GMs), Assistant Managers (AMs), and crew members; supports operational excellence across stores; reviews financial and operational performance; and leads market development activities to drive AWUS growth. The role uses structured store visits and planning, identifies performance gaps, develops corrective action plans, and coordinates field support resources as needed. The Supervisor also works with the Market Leader and store teams to develop and execute local marketing and market business plans.

Requirements

• At least 3 years of multi-unit experience in the restaurant or retail industry.
• Experience ensuring operational effectiveness for multi-unit operations.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Plan coaching objectives before each store visit using the store planning tool.
• Provide on-the-job coaching in key operational and management skills to GMs, AMs, and crew.
• Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
• Mentor GMs and AMs on professional development and career tracks.
• Reinforce execution of company policies and standards across stores.
• Identify and diagnose key ongoing operational gaps in underperforming stores and develop formal action plans to address them.
• Coordinate field support resources, including Field Trainers, Human Resources, and Operations Evaluators, when required.
• Review key financial variables during store-visit pre-planning and analyze and track financial and operational data to derive business insights.
• Develop short executive presentations, such as in Excel or PowerPoint, to communicate trends and results.
• Present weekly financial and operational updates during Market Leader and area GM meetings.
• Use profit-and-loss reviews and quarterly business reviews to help ensure stores meet their operating plans.
• Coordinate with the Market Leader and field support to develop market business plans.
• Drive the development and execution of Local Store Marketing (LSM).
• Coordinate Market Specialist resources to execute LSM initiatives.
• Empower GMs to lead LSM execution, including developing relationships with schools and the community.
• Coordinate with the Market Leader to identify and pursue new AWUS growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed