Supervisor (04359) - 1100 Armory Drive

Domino's Franchise•Franklin, VA

About The Position

The Supervisor supports multiple stores by coaching and mentoring General Managers, Assistant Managers, and crew; improving operational performance; reviewing financial results; and leading market development activities to grow AWUS. The role uses structured store visits, planning tools, performance reviews, operational analysis, and coordination with market and field-support teams to improve store execution and results.

Requirements

  • At least 3 years of multi-unit experience in the restaurant or retail industry.
  • Experience ensuring operational effectiveness for multi-unit operations.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Plan coaching objectives before store visits using the store planning tool.
  • Provide on-the-job coaching on key operational and management skills to General Managers, Assistant Managers, and crew.
  • Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
  • Provide professional development and career-track mentoring to General Managers and Assistant Managers.
  • Reinforce execution of company policies and standards across stores.
  • Identify and diagnose key ongoing operational gaps in underperforming stores and develop formal action plans to resolve them.
  • Coordinate field-support resources, including Field Trainers, Human Resources, and Operations Evaluators, as needed.
  • Review key financial variables when planning store visits and analyze and track financial and operational data to derive business insights.
  • Develop short executive presentations, such as in Excel or PowerPoint, to communicate key trends and results.
  • Present weekly financial and operational updates during Market Leader and area General Manager meetings.
  • Ensure stores meet operating plans through profit-and-loss reviews and quarterly business reviews.
  • Coordinate with the Market Leader and field support to develop market business plans.
  • Drive the development and execution of Local Store Marketing initiatives.
  • Coordinate Market Specialists and other field-support resources to execute Local Store Marketing initiatives.
  • Empower General Managers to lead Local Store Marketing execution, including building relationships with schools and the community.
  • Coordinate with the Market Leader to identify and pursue new AWUS growth opportunities.
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