Assistant Manager(04359) - 1100 Armory Drive

Domino's Franchise•Franklin, VA

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, including food, labor, service, budget, staffing, training, and operational standards. The role requires a minimum 50-hour work week, one day off, and one on-call day. The Assistant Manager also ensures stores are properly maintained, staffed, trained, safe, and equipped, and that new products and initiatives are implemented smoothly.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Drivers must complete the Safe Delivery CBT.
Knowledge of product and operational standards.

Responsibilities

Answer phones and assist carryout customers politely, courteously, and knowledgeably about the menu.
Maintain the required professional image and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order and do not clear pizzas before they are ready for the oven.
Ensure drivers carry $1 in coin change on every delivery, say “Let me get your change” on every order, keep vehicles neat and clean, and are not routed or checked in early from deliveries.
Ensure no employee carries more than $20 while on the clock, including personal money, and that employees do not carry pocket knives or weapons while working.
Ensure pizza makers wash their hands before making products and follow proper product procedures.
Ensure every driver has completed the Safe Delivery CBT and every order is repeated for accuracy, with the name and address confirmed.
Be responsible for all results in assigned stores and ensure food, labor, and service goals are met.
Review profit and loss with the direct supervisor each month.
Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance at all stores and ensure equipment is available, working, and used correctly.
Implement new products and ideas seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notification to the D.O.
Follow through on assignments and submit reports and paperwork on time; ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards and ensure safety and security procedures are followed.
Maintain store budgets.
Ensure school lunches are prepared and delivered according to the required standards.
Provide accurate, detailed accountability and ensure a paper trail exists.
Perform inventory checks at each store monthly.
Ensure systems checklists and visit books are in place and used.