Delivery Driver(04359) - 1100 Armory Drive

Domino's Franchise•Franklin, VA

About The Position

The Delivery Driver is expected to meet Domino’s Pizza’s minimum performance standards while assisting customers and delivering orders. Drivers must provide polite, helpful, and knowledgeable service to phone and carryout customers, follow customer service and order-accuracy procedures, and maintain a neat, clean, and positive image for their vehicle. Drivers must carry $1 in coin change on every delivery, say “Let me get your change” on every order, and must not be routed or checked in early from a delivery. All staff must follow the stated on-the-job safety, appearance, and product procedures.

Requirements

  • Maintain the required professional image according to company standards.
  • Have $1 in coin change for every delivery.
  • Say “Let me get your change” on every order, with no exceptions.
  • Complete the Safe Delivery CBT.
  • Do not carry more than $20 while on the clock, including personal money.
  • Do not carry a pocket knife or any weapon while working.
  • Keep the vehicle neat and clean while working.

Responsibilities

  • Answer phone calls and assist carryout customers politely and courteously, providing helpful and knowledgeable information about the menu.
  • Demonstrate the customer WOW steps: apologize, give the customer what they want, and give them something extra.
  • Repeat every order for accuracy and confirm the customer’s name and address.
  • Carry $1 in coin change on every delivery and say “Let me get your change” on every order.
  • Keep the delivery vehicle neat and clean and maintain a positive image while working.
  • Do not route or check in early from deliveries.
  • Complete the Safe Delivery CBT.
  • Follow workplace safety and conduct rules, including limits on money carried and the prohibition on pocket knives or weapons while working.
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